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South Australia
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200+ jobs - since yesterday
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Employers: Post a Job
City of Adelaide
Date: 7 Apr 2026
Location: Adelaide, SA, AU, 5000
Company: City of Adelaide
A role where you drive the outcomes
2 direct reports & a team of 12 FTE
Full time, 6-month fixed term role
About the Opportunity
This is a 6-month fixed-term opportunity requiring an immediate start, with a focus on providing continuity of leadership, maintaining team stability, and ensuring delivery of key priorities.
The Manager, Customer & Marketing is a leadership role with broad influence across the organisation. You will play a central role in shaping how Council engages with the community, strengthens its brand, and delivers consistent, high-quality customer experiences.
Reporting within the Customer & Marketing program, you will lead a multidisciplinary function spanning marketing, communications and customer experience. You will bring these areas together to deliver insight-led strategies, enhance Council’s reputation, and embed a strong culture of customer centricity across the organisation.
A core focus of the role will be the implementation of a Customer Experience Framework that supports continuous improvement in service delivery and enables teams to provide effective, consistent and community-focused outcomes. In parallel, you will oversee the delivery of strategic marketing and communications initiatives that build awareness of Council’s programs and priorities and reinforce the City of Adelaide brand.
The role requires a high level of collaboration and influence. You will work closely with senior leaders and stakeholders across Council to provide strategic advice, identify opportunities for improvement, and contribute to organisational priorities aligned with the Strategic Plan. You will support and leverage the team’s established external relationships, helping ensure Council remains informed by contemporary practices and emerging trends in customer experience, marketing and communications.
As a leader, you will be responsible for building and sustaining a high-performing, collaborative team environment. You will focus on capability development, foster a culture of continuous improvement, and ensure the delivery of high-quality, data-informed outcomes that support Council’s objectives.
This is an opportunity for an experienced leader to contribute at a strategic level while also driving practical outcomes that enhance how Council connects with and serves its community.
About You
To be successful in this role you will have:
Proven leadership experience, with the ability to build team capability and drive a high performing, customer centric culture.
Demonstrated experience delivering strategic marketing, communications and media initiatives, including digital and content strategies.
Extensive experience in supporting teams to implementing customer experience strategies, frameworks and models.
Strong understanding of current and emerging trends across customer experience, marketing and communications.
Experience using data, insights and customer feedback to drive continuous improvement and service excellence.
Strong stakeholder engagement and business management skills, with the ability to influence outcomes, manage priorities and deliver strategic initiatives.
About Us
Located in the geographic heart of Kaurna Country, the City of Adelaide celebrates its cultural heritage, unique natural surrounds and structures its footprint in a way that allows it to adapt to the changing needs of the community and a dynamic global landscape. Our focus is on our community’s wellbeing and quality of life - investing in city improvements and on future planning, so we continue to design a liveable city where future generations can continue to live authentic and meaningful lives. This is an exciting opportunity to join our team and be a bigger part of our amazing city!
At the City of Adelaide, we thrive in an environment that is welcoming, inclusive and safe, and celebrates difference. We value and embrace our diverse perspectives and recognise the value diversity has in fuelling innovation and enabling brilliant experiences for our diverse community.
For Further Enquiries & How to Apply
All enquiries regarding this position will remain private and confidential and can be directed to Sofia Sy on s.sy@cityofadelaide.com.au
Please submit a Resume and a Cover Letter expressing the skills, experience and qualities you can bring to this position addressed to Jo Podoliak, Director, City Community.
Please review the position description prior to submitting an application by following the prompts to apply.
Applications close at 11.59pm, 15 April 2026.
Please be advised this is a full-time, 6 month contract opportunity with a base salary remuneration of $156,250 per annum + 12% superannuation.
As part of the recruitment process candidates will be required to undertake a National Police Check.
We continue to work hard to ensure our recruitment process is safe for people of diverse backgrounds.
Please note, applications received via the email address below will not be considered. We are committed to making reasonable adjustments to provide a positive, barrier-free recruitment process and supportive workplace. Our commitment to inclusivity means we welcome applications from Aboriginal and Torres Strait Islander peoples, people with disabilities, and candidates from with a range of lived experiences. If you require assistance with our recruitment process, you are more than welcome to connect with our People Services team on (08) 8203 7333 recruitment@cityofadelaide.com.au
Start of main content
Job title, keywords or company
South Australia
50 km
Last 24 hours
filter
Pay
filter
Remote
Job Type
filter
Education level
filter
jobs in South Australia
200+ jobs - since yesterday
Adviser Service Specialist
Marsh & McLennan Companies
Adelaide SA
Visited 1 minute ago
Operations Supervisor
Team Global Express
Greater Adelaide SA
Parental leave
Employee discount
Work from home
Visited 0 minutes ago
Support Consultant
Woolpert
Greater Adelaide SA
Health insurance
Employee assistance program
Salary packaging
TEMPORARY SSO3 - ROXBY DOWNS AS - MANAGER INFRASTRUCTURE OPERATION AND WHS
Department for Education, South Australia
Roxby Downs SA
Assistant Retail Manager - Modbury
Savers Australia
Greater Adelaide SA
Receptionist/Administration Assistant
AC Podiatry
Hillcrest SA 5086
Retail Pharmacy Assistant Gawler Place Adelaide SA
Chemist Warehouse
Adelaide SA 5000
Employee discount
Employee assistance program
Field Technician
BAE Systems
Osborne SA 5017
Line Maintenance Supervisor - Adelaide
Regional Express
Adelaide SA 5000
TEMPORARY GSE3 - ROXBY DOWNS AS - GROUNDSPERSON
Department for Education, South Australia
Roxby Downs SA
Manager, Customer & Marketing
City of Adelaide
Adelaide SA 5000
ICT Manager
PHILLIP RILEY PROJECTS
Adelaide SA 5000
Telstra Retail: Full Time Customer Service & Sales Consultant MURRAY BRIDGE
Telstra Business Technology Centre Perth South
Murray Bridge SA
Parental leave
View similar jobs with this employer
OSHC Coordinator
Extend After School Care
Glenroy SA
Front Office Attendant: Discovery Resorts - Wilpena
Discovery Resorts
Adelaide SA 5000
Uniform provided
Account Manager
CSR
Mawson Lakes SA
Employee assistance program
Parts Interpreter
Commercial Motor Vehicles Pty Ltd.
Regency Park SA
Insurance services
Sales Specialist
Woodville Auto Wreckers
Gillman SA 5013
On-the-job training
Casual Merchandiser - Northern Suburbs Metro Adelaide
Nestlé
Adelaide SA 5000
Events Assistants / Relief Event Assistants Needed
CLIG
Adelaide SA 5000
LEADER BAND B-2 - PORT AUGUSTA SS - LEADER
Department for Education, South Australia
Port Augusta SA
Community Domestic Worker
Bene
Woodville SA 5011
Salary packaging
Bunnings Relay Merchandiser - Adelaide - SA 1
Often responds within 1 day
CROSSMARK Australia
Adelaide SA 5000
Employee discount
Kitchen Attendant - Casual
Adelaide Venue Management (AVM)
Greater Adelaide SA
Employee discount
Uniform provided
Account Executive
OzRunways/Jeppesen Australia Pty Ltd.
Prospect SA 5082
People also searched:
Employers: Post a Job
City of Adelaide
Date: 7 Apr 2026
Location: Adelaide, SA, AU, 5000
Company: City of Adelaide
A role where you drive the outcomes
2 direct reports & a team of 12 FTE
Full time, 6-month fixed term role
About the Opportunity
This is a 6-month fixed-term opportunity requiring an immediate start, with a focus on providing continuity of leadership, maintaining team stability, and ensuring delivery of key priorities.
The Manager, Customer & Marketing is a leadership role with broad influence across the organisation. You will play a central role in shaping how Council engages with the community, strengthens its brand, and delivers consistent, high-quality customer experiences.
Reporting within the Customer & Marketing program, you will lead a multidisciplinary function spanning marketing, communications and customer experience. You will bring these areas together to deliver insight-led strategies, enhance Council’s reputation, and embed a strong culture of customer centricity across the organisation.
A core focus of the role will be the implementation of a Customer Experience Framework that supports continuous improvement in service delivery and enables teams to provide effective, consistent and community-focused outcomes. In parallel, you will oversee the delivery of strategic marketing and communications initiatives that build awareness of Council’s programs and priorities and reinforce the City of Adelaide brand.
The role requires a high level of collaboration and influence. You will work closely with senior leaders and stakeholders across Council to provide strategic advice, identify opportunities for improvement, and contribute to organisational priorities aligned with the Strategic Plan. You will support and leverage the team’s established external relationships, helping ensure Council remains informed by contemporary practices and emerging trends in customer experience, marketing and communications.
As a leader, you will be responsible for building and sustaining a high-performing, collaborative team environment. You will focus on capability development, foster a culture of continuous improvement, and ensure the delivery of high-quality, data-informed outcomes that support Council’s objectives.
This is an opportunity for an experienced leader to contribute at a strategic level while also driving practical outcomes that enhance how Council connects with and serves its community.
About You
To be successful in this role you will have:
Proven leadership experience, with the ability to build team capability and drive a high performing, customer centric culture.
Demonstrated experience delivering strategic marketing, communications and media initiatives, including digital and content strategies.
Extensive experience in supporting teams to implementing customer experience strategies, frameworks and models.
Strong understanding of current and emerging trends across customer experience, marketing and communications.
Experience using data, insights and customer feedback to drive continuous improvement and service excellence.
Strong stakeholder engagement and business management skills, with the ability to influence outcomes, manage priorities and deliver strategic initiatives.
About Us
Located in the geographic heart of Kaurna Country, the City of Adelaide celebrates its cultural heritage, unique natural surrounds and structures its footprint in a way that allows it to adapt to the changing needs of the community and a dynamic global landscape. Our focus is on our community’s wellbeing and quality of life - investing in city improvements and on future planning, so we continue to design a liveable city where future generations can continue to live authentic and meaningful lives. This is an exciting opportunity to join our team and be a bigger part of our amazing city!
At the City of Adelaide, we thrive in an environment that is welcoming, inclusive and safe, and celebrates difference. We value and embrace our diverse perspectives and recognise the value diversity has in fuelling innovation and enabling brilliant experiences for our diverse community.
For Further Enquiries & How to Apply
All enquiries regarding this position will remain private and confidential and can be directed to Sofia Sy on s.sy@cityofadelaide.com.au
Please submit a Resume and a Cover Letter expressing the skills, experience and qualities you can bring to this position addressed to Jo Podoliak, Director, City Community.
Please review the position description prior to submitting an application by following the prompts to apply.
Applications close at 11.59pm, 15 April 2026.
Please be advised this is a full-time, 6 month contract opportunity with a base salary remuneration of $156,250 per annum + 12% superannuation.
As part of the recruitment process candidates will be required to undertake a National Police Check.
We continue to work hard to ensure our recruitment process is safe for people of diverse backgrounds.
Please note, applications received via the email address below will not be considered. We are committed to making reasonable adjustments to provide a positive, barrier-free recruitment process and supportive workplace. Our commitment to inclusivity means we welcome applications from Aboriginal and Torres Strait Islander peoples, people with disabilities, and candidates from with a range of lived experiences. If you require assistance with our recruitment process, you are more than welcome to connect with our People Services team on (08) 8203 7333 recruitment@cityofadelaide.com.au
💡 Quick Summary
Seeking a career-building opportunity? The Manager, Customer & Marketing position is now open for candidates interested in the BPO Jobs sector. This role in Acton offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.