Job Description
Roles and Responsibility
Job Summary
• Debit card Activation and spend management
Strategy
• Debit card activation rate
• Drive Portfolio management
• Drive spend management
• Competition benchmarking
• Campaigns and offers
• Vendor management
Business
• Drive 30,60,+0 days activation rates
• Complete portfolio management
• Revenue, cost and P and L management
• Launch portfolio and tactical campaigns
• Engagement with vendors to drive revenue lines
• Cost optimisation
Processes
• Ensure timely levy of all debit card linked charges by overseeing monthly charging process and coordinating with multiple stakeholders
• Handle all customer escalations related to debit cards
• Complete vendor management
• Group projects
• Debit card benchmarking and launch of new varaints
• Cost optimisation and P & L management pertaining to debit cards
• Offer roll outs
Risk Management
• Own and Mitigate Risk management elements of all associated business and processes
• Ensure proactive risk analysis and management
Governance
• Manage all regulatory reportings pertaining to Debit cards
• Represent Product team in all Audit related issues on charges
• Manage all regulatory submissions related to debit cars
Regulatory & Business Conduct
• Display exemplary conduct and live by the Group's Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead the [country / business unit / function/[team] to achieve the outcomes set out in the Bank's Conduct Principles.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Key stakeholders
• Products & Segments
• NR Channel
• Branches
• Digital Banking
• Finance
• SBIM
• Marketing
• Acquisition channels
• Contact centre
• CEPG
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge, and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:
• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
• Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum
• Flexible working options based around home and office locations, with flexible working patterns
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential
Job Summary
• Debit card Activation and spend management
Strategy
• Debit card activation rate
• Drive Portfolio management
• Drive spend management
• Competition benchmarking
• Campaigns and offers
• Vendor management
Business
• Drive 30,60,+0 days activation rates
• Complete portfolio management
• Revenue, cost and P and L management
• Launch portfolio and tactical campaigns
• Engagement with vendors to drive revenue lines
• Cost optimisation
Processes
• Ensure timely levy of all debit card linked charges by overseeing monthly charging process and coordinating with multiple stakeholders
• Handle all customer escalations related to debit cards
• Complete vendor management
• Group projects
• Debit card benchmarking and launch of new varaints
• Cost optimisation and P & L management pertaining to debit cards
• Offer roll outs
Risk Management
• Own and Mitigate Risk management elements of all associated business and processes
• Ensure proactive risk analysis and management
Governance
• Manage all regulatory reportings pertaining to Debit cards
• Represent Product team in all Audit related issues on charges
• Manage all regulatory submissions related to debit cars
Regulatory & Business Conduct
• Display exemplary conduct and live by the Group's Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead the [country / business unit / function/[team] to achieve the outcomes set out in the Bank's Conduct Principles.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Key stakeholders
• Products & Segments
• NR Channel
• Branches
• Digital Banking
• Finance
• SBIM
• Marketing
• Acquisition channels
• Contact centre
• CEPG
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge, and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:
• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
• Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum
• Flexible working options based around home and office locations, with flexible working patterns
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential
💡 Quick Summary
Seeking a career-building opportunity? The Manager| Deposits Product Debit Card position is now open for candidates interested in the Bank Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.
