Job Description
Commercial Execution Team
• Management and leadership of the Gateway Commercial Execution team
• Collaborate closely with business and finance teams to ensure integrity of the financials, compliance with process controls and provide business background on transactions and customer deals
• Drive efficient processes for revenue assurance and customer readiness against contractual financial obligations regarding complex onboarding, technical/billing configuration and maintenance tasks
• Develop and prioritize revenue and data analysis activities to identify, minimize and rectify revenue optimization gaps and initiatives
• Support the controllership team on inputs and insights for monthly financial reporting requirements
• Responsible for managing help desk inquiries with the Service Level Agreement (SLA) area
• Set direction of tasks & targets to ensure SLAs and KPIs are met/exceeded
• Operational SME and technical/functional support to business units
• Build and foster strong relationships with internal stakeholders as well as be able to assess and communicate key risks and opportunities within the business
• Identify opportunities for process optimization and automation within area of responsibility; coordinate with leadership to implement improvements
• Research and resolve production billing issues and incidents; manage alignment between stakeholder teams to resolve open issues
• Ensure maintenance of desktop procedures and controls around revenues and collections
• Lead routine training to internal teams on operational related topics
• Work to enhance and strengthen the Gateway commercial execution team to continue to meet requirements of a dynamic, fast growing and evolving global business
• Ad hoc support for Business, Controllership, Finance, Tax and treasury activities as needed
• Management and leadership of the Gateway Commercial Execution team
• Collaborate closely with business and finance teams to ensure integrity of the financials, compliance with process controls and provide business background on transactions and customer deals
• Drive efficient processes for revenue assurance and customer readiness against contractual financial obligations regarding complex onboarding, technical/billing configuration and maintenance tasks
• Develop and prioritize revenue and data analysis activities to identify, minimize and rectify revenue optimization gaps and initiatives
• Support the controllership team on inputs and insights for monthly financial reporting requirements
• Responsible for managing help desk inquiries with the Service Level Agreement (SLA) area
• Set direction of tasks & targets to ensure SLAs and KPIs are met/exceeded
• Operational SME and technical/functional support to business units
• Build and foster strong relationships with internal stakeholders as well as be able to assess and communicate key risks and opportunities within the business
• Identify opportunities for process optimization and automation within area of responsibility; coordinate with leadership to implement improvements
• Research and resolve production billing issues and incidents; manage alignment between stakeholder teams to resolve open issues
• Ensure maintenance of desktop procedures and controls around revenues and collections
• Lead routine training to internal teams on operational related topics
• Work to enhance and strengthen the Gateway commercial execution team to continue to meet requirements of a dynamic, fast growing and evolving global business
• Ad hoc support for Business, Controllership, Finance, Tax and treasury activities as needed
💡 Quick Summary
Seeking a career-building opportunity? The Manager, EGS Revenue and Sales Operations position is now open for candidates interested in the IT Engineer & Developer Jobs sector. This role in Pune offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in IT Engineer & Developer Jobs is a plus.