Roles and Responsibility
Strategy
• Ensure adequate and relevant collection strategy is in place & used in line with the size and risk of the portfolio

Business
• To effectively monitor and control delinquency rates of the secured & unsecured portfolio and Charged-off accounts of retail portfolio
• To ensure successful Recoveries with the objective of minimizing Net Credit Loss.
• To ensure that effective Legal measures are taken against Delinquent Customers to safeguard the interest of the...