Job Description
Some Careers Shine Brighter Than Others.
If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.
We are currently seeking an experienced professional to join our team in the role of Manager- Fraud Management and Business Performance
In This Role, You Will
• Manage Regional Fraud/Underwriting Operations team offshore to detect and mitigate losses related to account opening/onboarding of customers. Liaising with Credit Underwriting teams on fraud prevention and detection and providing guidance to the teams,
• Contribute to enhance Fraud strategies and controls. Support the Fraud Investigation team on fraud investigation cases. Maintain stakeholder relationships within all functions.
• Support the creation and maintenance of training materials to increase general awareness and understanding of fraud systems within the fraud team. Increase fraud awareness amongst staff to prevent losses and conduct surprise checks.
• Provide second line support to projects initiated by business and transformation teams to ensure fraud requirements are in line with the recommendations. Develop and manage Management information reports pertaining to fraud activity to be shared with senior management / Group Fraud Risk periodically.
• Support implementation and developments of regional fraud systems which are aligned to the Group Fraud systems strategy and that also support business requirements (this may include Instinct, SASEFM, Feedzai, GPS). Plan and oversee regular reviews of core fraud systems to ensure they remain fit for purpose
• Planning and Overseeing the Fraud Operations teams by consistently reviewing the operational procedures for continuous improvements. By being aware of current fraud trends, regulations, and typologies within the respective countries.
• By building relationships with Group stakeholders and, influential industry members & schemes within Fraud Risk Management. Continuous training and upskilling staff with latest fraud trends and create awareness around prevention techniques.
• Review case details to understand the modus operandi and sequence of events whilst liaising with Investigations teams to provide findings and recommendation of tactical solutions.
To Be Successful, You Will
• Good understanding of industry fraud prevention and investigation systems and initiatives.
• Experience in preventing and detecting of suspicious fraudulent account opening applications.
• Basic understating on credit underwriting processes.
• Constantly keep abreast of current Fraud trends.
• Knowledge of use of analytics in prevention and investigation
• Strong understanding of the HSBC global organization and business
You’ll achieve more when you join HSBC.
www.hsbc.com/careers
HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, ****** orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.”
Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
• Issued By HSBC Electronic Data Processing (India) Private LTD
If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.
We are currently seeking an experienced professional to join our team in the role of Manager- Fraud Management and Business Performance
In This Role, You Will
• Manage Regional Fraud/Underwriting Operations team offshore to detect and mitigate losses related to account opening/onboarding of customers. Liaising with Credit Underwriting teams on fraud prevention and detection and providing guidance to the teams,
• Contribute to enhance Fraud strategies and controls. Support the Fraud Investigation team on fraud investigation cases. Maintain stakeholder relationships within all functions.
• Support the creation and maintenance of training materials to increase general awareness and understanding of fraud systems within the fraud team. Increase fraud awareness amongst staff to prevent losses and conduct surprise checks.
• Provide second line support to projects initiated by business and transformation teams to ensure fraud requirements are in line with the recommendations. Develop and manage Management information reports pertaining to fraud activity to be shared with senior management / Group Fraud Risk periodically.
• Support implementation and developments of regional fraud systems which are aligned to the Group Fraud systems strategy and that also support business requirements (this may include Instinct, SASEFM, Feedzai, GPS). Plan and oversee regular reviews of core fraud systems to ensure they remain fit for purpose
• Planning and Overseeing the Fraud Operations teams by consistently reviewing the operational procedures for continuous improvements. By being aware of current fraud trends, regulations, and typologies within the respective countries.
• By building relationships with Group stakeholders and, influential industry members & schemes within Fraud Risk Management. Continuous training and upskilling staff with latest fraud trends and create awareness around prevention techniques.
• Review case details to understand the modus operandi and sequence of events whilst liaising with Investigations teams to provide findings and recommendation of tactical solutions.
To Be Successful, You Will
• Good understanding of industry fraud prevention and investigation systems and initiatives.
• Experience in preventing and detecting of suspicious fraudulent account opening applications.
• Basic understating on credit underwriting processes.
• Constantly keep abreast of current Fraud trends.
• Knowledge of use of analytics in prevention and investigation
• Strong understanding of the HSBC global organization and business
You’ll achieve more when you join HSBC.
www.hsbc.com/careers
HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, ****** orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.”
Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
• Issued By HSBC Electronic Data Processing (India) Private LTD
💡 Quick Summary
Seeking a career-building opportunity? The Manager- Fraud Management and Business Performance position is now open for candidates interested in the Bank Jobs sector. This role in Bangalore offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.