Job Description
Job description
About Us
Hiver gives teams the simplest way to deliver outstanding and personalized customer service. As a customer service solution built on Gmail, Hiver is intuitive, super easy to learn, and delightful to use. Hiver is used by thousands of teams at some of the best-known companies in the world to provide attentive, empathetic, and human service to their customers at scale. We’re a top-rated product on G2 and rank very highly on customer satisfaction.
At Hiver, we obsess about being world-class at everything we do. Our product is loved by our customers, our content engages a very wide audience, our customer service is one of the highest rated in the industry, and our sales team is as driven about doing right by our customers as they are by hitting their numbers. We’re profitably run and are backed by notable investors. K1 Capital led our most recent round of $27 million. Before that, we raised from Kalaari Capital, Kae Capital, and Citrix Startup Accelerator
Opportunity
We are seeking an ambitious and entrepreneurial Manager- Global Events to own strategy, planning, and execution for both in-person and digital events. Leveraging a $500K annual budget, you’ll deliver programs that build brand presence, drive pipeline, generate content, and influence key deals. This is an IC role reporting directly to the Director, Content and Branding.
What will you be working on?
In‑Person & Field Events
• Define and execute a global event calendar: trade shows, user conferences, customer roundtables, and executive in-person events which align with sales and revenue goals
• Manage all aspects of event logistics: budget planning & optimization, venue selection, vendor negotiation, creative collateral, staffing, and onsite execution.
• Select and prioritize high-potential events, proactively identifying new opportunities based on industry relevance and target segments and internal inputs from GTM leaders
• Own and deliver minimum 1× pipeline growth through events, by defining measurable targets, driving high-quality engagement, and ensuring strong post-event follow-up in partnership with Sales
Digital & Hybrid Events
• Plan and launch a consistent cadence of digital events: webinars, panels, customer stories, product launches, and community sessions
• Handle full stack of digital event execution: platform setup, speaker sourcing, promotional outreach, rehearsal, live execution, and reports
Measurement & Optimization
• Track and report event performance: registrations, conversion to opportunities, pipeline influenced, SQLs, and revenue attributed
• Use event ROI data to refine strategy and deliver improved efficiency and impact over time
• Maintain ownership of the $500K+ events budget—ensuring maximum impact per dollar
What We Are Looking For?
• 4–7 years in B2B SaaS field or event marketing with a track record in end-to-end event ownership
• Experience scaling both physical and digital event programs globally (e.g. multi-country rollouts, consistent webinar series), and creating measurable pipeline from initiatives
• Strong project management discipline: able to multi-task timelines, stakeholders, logistics, and contingency planning
• Excellent written and verbal communication, with experience aligning marketing narratives across stakeholders
• Creative and data-driven: comfortable running experiments, testing formats, and iterating quickly on event types and channels
• Proficiency with event platforms, social engagement tools, and CRM/automation systems
About Us
Hiver gives teams the simplest way to deliver outstanding and personalized customer service. As a customer service solution built on Gmail, Hiver is intuitive, super easy to learn, and delightful to use. Hiver is used by thousands of teams at some of the best-known companies in the world to provide attentive, empathetic, and human service to their customers at scale. We’re a top-rated product on G2 and rank very highly on customer satisfaction.
At Hiver, we obsess about being world-class at everything we do. Our product is loved by our customers, our content engages a very wide audience, our customer service is one of the highest rated in the industry, and our sales team is as driven about doing right by our customers as they are by hitting their numbers. We’re profitably run and are backed by notable investors. K1 Capital led our most recent round of $27 million. Before that, we raised from Kalaari Capital, Kae Capital, and Citrix Startup Accelerator
Opportunity
We are seeking an ambitious and entrepreneurial Manager- Global Events to own strategy, planning, and execution for both in-person and digital events. Leveraging a $500K annual budget, you’ll deliver programs that build brand presence, drive pipeline, generate content, and influence key deals. This is an IC role reporting directly to the Director, Content and Branding.
What will you be working on?
In‑Person & Field Events
• Define and execute a global event calendar: trade shows, user conferences, customer roundtables, and executive in-person events which align with sales and revenue goals
• Manage all aspects of event logistics: budget planning & optimization, venue selection, vendor negotiation, creative collateral, staffing, and onsite execution.
• Select and prioritize high-potential events, proactively identifying new opportunities based on industry relevance and target segments and internal inputs from GTM leaders
• Own and deliver minimum 1× pipeline growth through events, by defining measurable targets, driving high-quality engagement, and ensuring strong post-event follow-up in partnership with Sales
Digital & Hybrid Events
• Plan and launch a consistent cadence of digital events: webinars, panels, customer stories, product launches, and community sessions
• Handle full stack of digital event execution: platform setup, speaker sourcing, promotional outreach, rehearsal, live execution, and reports
Measurement & Optimization
• Track and report event performance: registrations, conversion to opportunities, pipeline influenced, SQLs, and revenue attributed
• Use event ROI data to refine strategy and deliver improved efficiency and impact over time
• Maintain ownership of the $500K+ events budget—ensuring maximum impact per dollar
What We Are Looking For?
• 4–7 years in B2B SaaS field or event marketing with a track record in end-to-end event ownership
• Experience scaling both physical and digital event programs globally (e.g. multi-country rollouts, consistent webinar series), and creating measurable pipeline from initiatives
• Strong project management discipline: able to multi-task timelines, stakeholders, logistics, and contingency planning
• Excellent written and verbal communication, with experience aligning marketing narratives across stakeholders
• Creative and data-driven: comfortable running experiments, testing formats, and iterating quickly on event types and channels
• Proficiency with event platforms, social engagement tools, and CRM/automation systems
💡 Quick Summary
Seeking a career-building opportunity? The Manager - Global Events - Hybrid position is now open for candidates interested in the Event Management Jobs sector. This role in Bangalore offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Event Management Jobs is a plus.
