Job Description
NSW Ombudsman
Reference number
req53
Occupation
Audit
Work type
Full-Time
Location
Sydney City
Salary Information
Closing date
25 March 2026 at 10:00am
Manager, Governance Risk & Assurance
Pursuing fairness for the people of NSW
Vacancy: Manager, Governance Risk and Assurance, Clerk Grade 11/12, Strategy Governance Risk and Data Branch
Location: Sydney CBD with hybrid and flexible working options.
Employment: Ongoing
Salary Range: Up to $195,679. Package includes salary ($149,739 - $173,17, employer's contribution to superannuation and annual leave loading
About the NSW Ombudsman
Government agencies touch and impact the lives of the people of NSW every day, and we are there to make sure those interactions are fair. Government is complex and people need to have confidence that someone is holding government agencies to account if their actions are unreasonable, wrong or unlawful.
We are that someone. We are the organisation that shines a light on serious wrong conduct in the delivery of government services. Our ultimate goal is that everyone receives the right services and fair treatment from the agencies we oversight.
Our scope is broad. We cover services for vulnerable families, including the delivery of community services funded by government; local councils; correctional and youth justice centres; education; environment protection and public transport – to name a few!
We work to help resolve problems at an individual level, as well as looking at the bigger picture to promote system improvements in public administration and in the delivery of community services. We are confident in the knowledge that our work will give voice to the individual and bring fairness and balance to how the government delivers to the public it serves.
We are committed to providing a range of career development opportunities. We aim to guide and help our people with the skills they need to lead our organisation and give the most impact to what they do.
The Role
The Manager Governance Risk and Assurance leads the Governance Risk and Assurance Unit to deliver services across Risk, Internal Audit, Quality Assurance and Policy Governance. This includes managing the secretariat for the NSW Ombudsman’s Audit & Risk Committee (ARC).
The role involves undertaking a systematic approach to governance, risk and assurance obligations, working closely across the organisation, the ARC and our internal audit provider. There is a significant opportunity for reform and to shape the function and ways of working across the organisation.
About you
We are looking for someone who has:
Extensive experience in managing the development, delivery and implementation of governance risk and assurance functions.
Experience in developing and presenting timely, accurate, concise briefing papers to Executive Leadership Team and Audit and Risk Committees.
Excellent written and verbal communication skills, including the ability to communicate well with our diverse stakeholders, and to prepare complex materials.
It is an advantage to have the following:
Public sector experience
Knowledge of NSW public sector governance, risk and assurance requirements
Demonstrated ability to understand, interpret and analyse complex business data and communicate key findings as a basis for systemic process improvement and decision-making
Previous supervisory experience
What can we offer?
Competitive salary and future growth opportunities within NSW Ombudsman
Flexibility and the capacity to work in a hybrid way
Work life balance with a 35-hour work week
Close to public transport - office is adjacent to Town Hall Train Station
Great team environment and culture
Fitness Passport
Notes:
Online applications must consist of (Please combine in one document):
Covering letter (max 1 page) highlighting how your experience meets what we’re looking for.
CV outlining your skills, knowledge, and experience as relevant to this role.
The assessment process will be conducted by a standard panel assessment process.
A recruitment pool may be created through this recruitment process. A recruitment pool is a pool of applicants who have been assessed and identified as suitable for this role or similar roles, and who may be considered for a range of similar roles, including temporary, term or ongoing roles over the next 18 months.
Short listed candidates will be subject to security and other vetting processes.
Only applications that are submitted through iworkfor.nsw.gov.au will be accepted.
Late applications will not be accepted.
All temporary roles may have the opportunity for ongoing employment.
Employment at the NSW Ombudsman is subject to the satisfactory completion of security and related vetting including, in part, a criminal records check; signed understanding and acceptance of a range of policies; two statutory declarations relating to conflicts of interest, arrests, charges, convictions and a health declaration.
NSW Ombudsman promotes a diverse workforce that is representative of the communities we serve. We particularly encourage applications from Aboriginal people, people from culturally and linguistically diverse communities, LGBTIQ+ people and people of all genders, and people with disability. We support flexibility and all roles advertised on a full-time basis may be considered for part-time employment.
Additional Information is available at the following links.
Link Role description
NSW Ombudsman Website
Role Description
Closing date: 10am, Wednesday 25th March 2026
Inquiries can be directed to Recruitment team via recruitment@ombo.nsw.gov.au
We provide adjustments including alternative formats to the recruitment process for candidates including individuals with disability. If you require an adjustment to be made during the recruitment process (including alternative formats) or have an enquiry about the support provided, please contact Amy on 02 9055 8376 opt. 1 or recruitment@ombo.nsw.gov.au.
Reference number
req53
Occupation
Audit
Work type
Full-Time
Location
Sydney City
Salary Information
Closing date
25 March 2026 at 10:00am
Manager, Governance Risk & Assurance
Pursuing fairness for the people of NSW
Vacancy: Manager, Governance Risk and Assurance, Clerk Grade 11/12, Strategy Governance Risk and Data Branch
Location: Sydney CBD with hybrid and flexible working options.
Employment: Ongoing
Salary Range: Up to $195,679. Package includes salary ($149,739 - $173,17, employer's contribution to superannuation and annual leave loading
About the NSW Ombudsman
Government agencies touch and impact the lives of the people of NSW every day, and we are there to make sure those interactions are fair. Government is complex and people need to have confidence that someone is holding government agencies to account if their actions are unreasonable, wrong or unlawful.
We are that someone. We are the organisation that shines a light on serious wrong conduct in the delivery of government services. Our ultimate goal is that everyone receives the right services and fair treatment from the agencies we oversight.
Our scope is broad. We cover services for vulnerable families, including the delivery of community services funded by government; local councils; correctional and youth justice centres; education; environment protection and public transport – to name a few!
We work to help resolve problems at an individual level, as well as looking at the bigger picture to promote system improvements in public administration and in the delivery of community services. We are confident in the knowledge that our work will give voice to the individual and bring fairness and balance to how the government delivers to the public it serves.
We are committed to providing a range of career development opportunities. We aim to guide and help our people with the skills they need to lead our organisation and give the most impact to what they do.
The Role
The Manager Governance Risk and Assurance leads the Governance Risk and Assurance Unit to deliver services across Risk, Internal Audit, Quality Assurance and Policy Governance. This includes managing the secretariat for the NSW Ombudsman’s Audit & Risk Committee (ARC).
The role involves undertaking a systematic approach to governance, risk and assurance obligations, working closely across the organisation, the ARC and our internal audit provider. There is a significant opportunity for reform and to shape the function and ways of working across the organisation.
About you
We are looking for someone who has:
Extensive experience in managing the development, delivery and implementation of governance risk and assurance functions.
Experience in developing and presenting timely, accurate, concise briefing papers to Executive Leadership Team and Audit and Risk Committees.
Excellent written and verbal communication skills, including the ability to communicate well with our diverse stakeholders, and to prepare complex materials.
It is an advantage to have the following:
Public sector experience
Knowledge of NSW public sector governance, risk and assurance requirements
Demonstrated ability to understand, interpret and analyse complex business data and communicate key findings as a basis for systemic process improvement and decision-making
Previous supervisory experience
What can we offer?
Competitive salary and future growth opportunities within NSW Ombudsman
Flexibility and the capacity to work in a hybrid way
Work life balance with a 35-hour work week
Close to public transport - office is adjacent to Town Hall Train Station
Great team environment and culture
Fitness Passport
Notes:
Online applications must consist of (Please combine in one document):
Covering letter (max 1 page) highlighting how your experience meets what we’re looking for.
CV outlining your skills, knowledge, and experience as relevant to this role.
The assessment process will be conducted by a standard panel assessment process.
A recruitment pool may be created through this recruitment process. A recruitment pool is a pool of applicants who have been assessed and identified as suitable for this role or similar roles, and who may be considered for a range of similar roles, including temporary, term or ongoing roles over the next 18 months.
Short listed candidates will be subject to security and other vetting processes.
Only applications that are submitted through iworkfor.nsw.gov.au will be accepted.
Late applications will not be accepted.
All temporary roles may have the opportunity for ongoing employment.
Employment at the NSW Ombudsman is subject to the satisfactory completion of security and related vetting including, in part, a criminal records check; signed understanding and acceptance of a range of policies; two statutory declarations relating to conflicts of interest, arrests, charges, convictions and a health declaration.
NSW Ombudsman promotes a diverse workforce that is representative of the communities we serve. We particularly encourage applications from Aboriginal people, people from culturally and linguistically diverse communities, LGBTIQ+ people and people of all genders, and people with disability. We support flexibility and all roles advertised on a full-time basis may be considered for part-time employment.
Additional Information is available at the following links.
Link Role description
NSW Ombudsman Website
Role Description
Closing date: 10am, Wednesday 25th March 2026
Inquiries can be directed to Recruitment team via recruitment@ombo.nsw.gov.au
We provide adjustments including alternative formats to the recruitment process for candidates including individuals with disability. If you require an adjustment to be made during the recruitment process (including alternative formats) or have an enquiry about the support provided, please contact Amy on 02 9055 8376 opt. 1 or recruitment@ombo.nsw.gov.au.
💡 Quick Summary
Seeking a career-building opportunity? The Manager, Governance Risk & Assurance position is now open for candidates interested in the Legal Jobs sector. This role in Sydney offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Legal Jobs is a plus.