Manager | IT Service Desk

About company:

• Leading Fortune 500 American Engineering MNC

• Known as one of the best employers in the world as per Forbes Magazine

Job title: Manager – Service Desk

Function: IT Support & Services

Job location: Vadodara, Gujarat.

Educational qualification: Any graduate with relevant work experience.

Skills required:

• Strong experience in service delivery and service desk operations

• Managerial experience

• Knowledge of desktop computing, networks and servers, database management applications, telecommunication as well as working on applications and security.

• Excellent interpersonal skills

Work experience:

• More than 8 years of work experience in IT Service Delivery & Service Desk Operations

• At least 3 years of managerial experience

Job profile:

• Service Delivery

• Team Management

• Coordinating with Global IT Service Delivery Team

• System Administration

• Operation Management

Working days: Monday to Friday

CTC: Rs 11.00 lpa to Rs 12.00 lpa