Job Description
Role : Manager
- Legal (BPO + IT Technology Exp)
Location : Bangalore
Industry Experience : This position requires hands on working experience in BPO + Product Development Organization.
Qualification :
Bachelor of Laws (L.L.B)
Experience : 6 to 8 years of relevant experience in corporate legal review, contractual negotiations, contract management activities and stakeholders’ management in BPO or IT Services.
Responsibilities
Global Customer Contract support model
Creates and maintains procedures to keep and maintain the Company’s Contract Reporting System (CRS) post “ratification.”
Assists in the formalization of an improved process for tracking and computing Service Level Credits and acting as the front-line legal support in evaluating claims.
Assists in simplification of contract forms to allow for ‘follow-the-sun’ support at the contract creation stage.
Evaluates Fluid and other Company workflow tools to assist in Company’s simplification and efficiency mandates.
Developing and implementing processes for efficient and streamlined operations surrounding contract negotiation and processes.
Responsible for reviewing non-disclosure agreements, statement of work/work orders, Service Agreements, Data Privacy Agreements, change orders and other documents related to commercial transactions.
Serving as lead counsel on strategic deals, resolving issues that arise in existing commercial relationships, and handling pre-litigation legal disputes and inquiries.
Providing time-sensitive support on a wide array of legal inquiries concerning all aspects of your country’s operations
Global Vendor Contracts and procedures
Oversees the implementation and maintenance of worldwide procurement procedures on behalf of the legal department.
Owns first level responsibility for vendor requests in APAC (AUS, IND, PHI, SING, etc.)
Manages the identification and tracking of “Key Vendors” including, for example contractors, license-in, and other critical or “high risk” vendors.
Responsible for reporting on the status of these vendors.
Global Readiness Program (aka Legal Data Hub)
Creates and maintains Company’s “Due Diligence – Lite” Presentation and procedures to populate a diligence data room.
Provides first line support for the Company’s service level credit assessment (for the legal portion of the process and assisting the Company in improving current procedures.
Subsidiary Maintenance
Maintains relationships with international legal representatives to track and support corporate formalities for international subsidiaries.
Provides first level support in updates.
Specifically, manages Australia merger of AUS and ANZ subsidiaries.
Ad-hoc assignments at General Counsel
Engages and supervises temporary staff at the ready for specific projects.
Provides dotted-line supervision for local in-house counsel on special projects.
Assists in research relating to international employment issues and drafting of related employment agreements.
Contributes to investigations.
IP office
Oversees and administers all [24]7 IP, including patents, trademarks, copyrights, domain names and other [24]7 IP.
Assists in the creation of Company IP assets by assisting the relevant departments, in protecting innovations that are being researched or have been developed in the organization.
Educates the organization on identifying and protecting IP as it gets generated.
Negotiates and reviews agreements with third parties for the acquisition of patents and other IP.
Manage activities that foster innovation culture.
Works with the management and technical teams to identify key ideas that must be patented.
Works with the company’s legal counsel to manage patent attorneys.
Manages para-legal vendors and their contracts.
Works with IP services Vendor, [24]7 Legal counsel and Inventors for filing provisional patents.
Works with patent attorney, [24]7 Legal counsel and Inventors for filing utility patents.
Manages the legal (in conjunction with the legal counsel) and rewards budget required to create and maintain Company IP
Manages and improves costs and efficiencies in [24]7’s patent program.
Prepares analyses and reports relating to the company’s patents.
Integrates patent development processes at companies acquired by [24]7.
Qualifications & Desired Experience
Graduate from a top tier law school with 6- 8 years of experience
Ability to multi-task and work independently with little supervision.
The person would be expected to work with a cross-functional team while completely owning the documents assigned to the person.
Given the flexibility in work timings, the person will be responsible for meeting all deadlines, including short review and turn-around cycles. This may require the person to match their work timing with senior lawyers in other countries.
A person should be comfortable working independently with minimum guidance.
Should have the ability to be proactive in reaching out and escalating issues and following up with effective execution.
Should have strong interpersonal skills – Strong verbal and written…
💡 Quick Summary
Seeking a career-building opportunity? The Manager | Legal|BPO | IT Technology Exp position is now open for candidates interested in the BPO Jobs sector. This role in karnataka offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
