Job Description
We are recruiting for a Medical Staff Services Manager to join our team!
We are here for life's journey.
Where is your life journey taking you?
Being the heartbeat of Denver means our heart reflects something bigger than ourselves, something that connects us all :
Humanity in action, Triumph in hardship, Transformation in health.
Department
Clinical Operations Admin
Job Summary
The Manager of Medical Staff Services administers the medical staff office credentialing and reappointment. Directs, plans, organizes, and manages the daily activities of the medical staff credentialing specialists and is responsible for preparation, organization, and follow-up involved in maintaining accreditation with The Joint Commission as it relates to Medical Staff Services.
Responsible for establishing and maintaining continuity in the planning, development, and implementation of standards applicable to the medical staff that relate to credentialing, privileging, bylaws, and rules and regulations.
Collects medical staff dues. Coordinates and provides support for medical staff committee meetings and support of administrative functions.
Collaborates in the FPPE and OPPE process.
Essential Functions :
Manages, instructs and reviews staff to complete all privilege packets accurately and completely to comply with TJC and NCQA standards.
Provides orientation for medical staff office employees. (20%)
• Coordinates credentialing process for Medical Staff and Allied Health Professional Staff. (20%)
• Monitors all incoming privilege packets, applications, and credentialing records for optimal distribution to facilitate timely and accurate retention of documentation.
Review and report on all staff and department credentialing and privileging each month. (20%)
• Identifies problems or opportunities for improvement, formulates solutions, involve others in the implementation as necessary and required. (20%)
• Assumes administrative responsibility for the Medical Staff Office including employee selection, evaluation, disciplinary action and termination. (10%)
• Attends Medical Staff Executive Committee and related meetings when necessary.
• Promotes positive interpersonal (customer) relationships with fellow employees, physicians, patients and visitors. Treats these individuals with courtesy, dignity, empathy and respect;
consistently displays courteous and respectful verbal and non-verbal communications.
• Adheres to, complies with and demonstrates support for the mission and values of Denver Health. Supports and adheres to the Denver Health Dozen
• Sets clear expectations for staff by developing job specific customer service expectations and behaviors for each position supervised;
• clearly communicates expectations to each employee and establishes the expectations as job requirements and performance evaluation components;
delegates responsibility / authority whenever possible.
• Has regular and predictable attendance.
• Identifies training and staff development needs of employees and ensures appropriate training provided. (5%)
• Performs QA function for bylaws and P & P's at least annually, or more frequently as needed. (5%)
Education :
Bachelor's Degree Required
Work Experience :
• 4-6 years Of experience in a hospital medical staff office Required and
• 1-3 years Of supervisory experience Required
Licenses :
CPMSM-Certified Professional Medical Services Management - NAMSS - Education Advocacy Patient Safety Required
Knowledge, Skills and Abilities :
• Working knowledge of accreditation process and standards, health care and credentialing industry, regulatory and legal requirements and other national standards is required.
• Experience working with medical staff governance processes is essential
• Possess excellent organizational skills, attention to detail, technical and analytical skills.
• Demonstrate discretion, diplomacy, and good judgment. Able to maintain a high degree of confidentiality and diplomacy.
• Strong leadership and conflict management / mediation skills.
• Ability to work independently and effectively with internal and external stakeholders at various levels of responsibility.
• Proficiency in the Microsoft Office suite of products ( Word, Excel, Access, Power Point) required.
• Experience using credentialing software (MD Staff) required.
• Familiarity with the Epic electronic medical record system preferred.
Shift
Work Type
Regular
Salary
$78, - $118, / yr
Benefits
Outstanding benefits including up to 27 paid days off per year, immediate retirement plan employer contribution up to , and generous medical plans
Free RTD EcoPass (public transportation)
On-site employee fitness center and wellness classes
Childcare discount programs & exclusive perks on large brands, travel, and more
Tuition reimbursement & assistance
Education & development opportunities including career pathways and coaching
Public Service Loan Forgiveness (PSLF) eligible employer+ free student loan coaching and assistance navigating the PSLF programÂ
National Health Service Corps (NHCS) and Colorado Health Service Corps (CHSC) eligible employer
Our Values
Respect
Belonging
Accountability
Transparency
Denver Health values the unique ideas, talents and contributions reflective of the needs of our community. For more about our commitment to diversity visit :
Last updated : 2026-0+-08
We are here for life's journey.
Where is your life journey taking you?
Being the heartbeat of Denver means our heart reflects something bigger than ourselves, something that connects us all :
Humanity in action, Triumph in hardship, Transformation in health.
Department
Clinical Operations Admin
Job Summary
The Manager of Medical Staff Services administers the medical staff office credentialing and reappointment. Directs, plans, organizes, and manages the daily activities of the medical staff credentialing specialists and is responsible for preparation, organization, and follow-up involved in maintaining accreditation with The Joint Commission as it relates to Medical Staff Services.
Responsible for establishing and maintaining continuity in the planning, development, and implementation of standards applicable to the medical staff that relate to credentialing, privileging, bylaws, and rules and regulations.
Collects medical staff dues. Coordinates and provides support for medical staff committee meetings and support of administrative functions.
Collaborates in the FPPE and OPPE process.
Essential Functions :
Manages, instructs and reviews staff to complete all privilege packets accurately and completely to comply with TJC and NCQA standards.
Provides orientation for medical staff office employees. (20%)
• Coordinates credentialing process for Medical Staff and Allied Health Professional Staff. (20%)
• Monitors all incoming privilege packets, applications, and credentialing records for optimal distribution to facilitate timely and accurate retention of documentation.
Review and report on all staff and department credentialing and privileging each month. (20%)
• Identifies problems or opportunities for improvement, formulates solutions, involve others in the implementation as necessary and required. (20%)
• Assumes administrative responsibility for the Medical Staff Office including employee selection, evaluation, disciplinary action and termination. (10%)
• Attends Medical Staff Executive Committee and related meetings when necessary.
• Promotes positive interpersonal (customer) relationships with fellow employees, physicians, patients and visitors. Treats these individuals with courtesy, dignity, empathy and respect;
consistently displays courteous and respectful verbal and non-verbal communications.
• Adheres to, complies with and demonstrates support for the mission and values of Denver Health. Supports and adheres to the Denver Health Dozen
• Sets clear expectations for staff by developing job specific customer service expectations and behaviors for each position supervised;
• clearly communicates expectations to each employee and establishes the expectations as job requirements and performance evaluation components;
delegates responsibility / authority whenever possible.
• Has regular and predictable attendance.
• Identifies training and staff development needs of employees and ensures appropriate training provided. (5%)
• Performs QA function for bylaws and P & P's at least annually, or more frequently as needed. (5%)
Education :
Bachelor's Degree Required
Work Experience :
• 4-6 years Of experience in a hospital medical staff office Required and
• 1-3 years Of supervisory experience Required
Licenses :
CPMSM-Certified Professional Medical Services Management - NAMSS - Education Advocacy Patient Safety Required
Knowledge, Skills and Abilities :
• Working knowledge of accreditation process and standards, health care and credentialing industry, regulatory and legal requirements and other national standards is required.
• Experience working with medical staff governance processes is essential
• Possess excellent organizational skills, attention to detail, technical and analytical skills.
• Demonstrate discretion, diplomacy, and good judgment. Able to maintain a high degree of confidentiality and diplomacy.
• Strong leadership and conflict management / mediation skills.
• Ability to work independently and effectively with internal and external stakeholders at various levels of responsibility.
• Proficiency in the Microsoft Office suite of products ( Word, Excel, Access, Power Point) required.
• Experience using credentialing software (MD Staff) required.
• Familiarity with the Epic electronic medical record system preferred.
Shift
Work Type
Regular
Salary
$78, - $118, / yr
Benefits
Outstanding benefits including up to 27 paid days off per year, immediate retirement plan employer contribution up to , and generous medical plans
Free RTD EcoPass (public transportation)
On-site employee fitness center and wellness classes
Childcare discount programs & exclusive perks on large brands, travel, and more
Tuition reimbursement & assistance
Education & development opportunities including career pathways and coaching
Public Service Loan Forgiveness (PSLF) eligible employer+ free student loan coaching and assistance navigating the PSLF programÂ
National Health Service Corps (NHCS) and Colorado Health Service Corps (CHSC) eligible employer
Our Values
Respect
Belonging
Accountability
Transparency
Denver Health values the unique ideas, talents and contributions reflective of the needs of our community. For more about our commitment to diversity visit :
Last updated : 2026-0+-08
💡 Quick Summary
Seeking a career-building opportunity? The Manager medical staff position is now open for candidates interested in the Health Jobs sector. This role in Denver offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Health Jobs is a plus.
