Manager | Payments | Ops |amp| Service

What you’ll do

Process management Manage reconciliation of Interop transactions Ensure all the customer credits / reversals are processed within defined timeline / TAT Work with IT to address all system issues

Identify workarounds/ solutions to drive greater efficiency

Support Service Team in resolving customer queries

Daily publishing of transaction MIS and Recon Summary Connecting with Product or Business Teams for Product or Process related changes or enhancements

Immediately highlight seniors / stakeholders for any issues

Focus on enhancement and automation of recon activities Accurate in performing recon activites

Requirments

MBA / Graduate Detailed Process knowledge Reconciliation knowledge

Minimum 4 - 6 years of experience in financial domain viz. Reconciliation

Strong time management skills Accuracy in numbers

Understanding of basic accounting

Familiar with banking applications like CBS, Switch, Service Request Management, etc.