Job Description
• To keep track of changes (internal and external) affecting Clients and communicate such changes, along with impact analyses, on a pro-active basis, through newsflashes, market insights, operations guides and through other routine communication.
• Responsible for monitoring the operations of a team of representatives who supervise the first level employees towards ensuring customer satisfaction.
• Ensuring Settlements are accurate and timely, workflow management, problem solving, interact with CPC, bridge the gap between manager and team leads.
• Responsible for leading and motivating a team of team members with accountability on all Service Delivery parameters.
• To ensure compliance to all established procedures, regulations and the Group Guidelines.
• To ensure all control / operating procedure and documentations are properly followed.
Strategy
• Risk Oriented
• Client Focus
• Problem Solving
• Sustainable process improvement
Business
• Knowledge of Custody operations, Securities Settlements, Corporate Actions, Financial Market Operations. Knowledge of Agent banking, Sub Custody operations and clearing will be an added advantage.
Processes
• Trade Settlement
• Corporate Actions
• Asset Transfer
People and Talent
• Collaborative skills and should be able to work with staff across locations and grades.
• Great Motivation skills.
Risk Management
• Basic knowledge of RISK gradings, BASIL Norms.
Governance
In the event of serious regulatory breaches, or where risk tolerances have been breached, ensure senior management are informed and that actions are taken quickly to remediate and / or activities are ceased.
Regulatory and Business Conduct
• Display exemplary conduct and live by the Group s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead to achieve the outcomes set out in the Bank s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment].
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
• Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association.
Key Stakeholders
• Business Heads
• Country Operation Leads
• Other related functions
• Risk Unit
Our Ideal Candidate
• 10 years of experience in Investment banking, specifically on Trade Settlements.
• Knowledge of allied products like Corporate actions, Fund services and reference data will be an added advantage.
• Hands on experience in handling systems such as Clearstream / Euroclear / BBH and added advantage.
• Innovative thinking and having an aptitude / appetite for process improvements.
• Knowledge of various settlement markets and swift message formatting.
• Exposure to Regional / Domestic Settlements operations, SWIFT Tags.
• Excellent oral / written communication skill / good system skills.
💡 Quick Summary
Seeking a career-building opportunity? The Manager| Private Banking Ops position is now open for candidates interested in the Bank Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.
