Manager

Job Title : Technical Project Manager (Computer Telephony Integration)

Work Location : Gandhinagar, Gujarat (Work From Home)

Shift : 6:30 PM – 2:30 AM / 7:30 PM – 3:30 AM

Greetings from Etech Global Services,

Etech Global Services is a global leader of customer engagement solutions serving some of the world's most trusted brands. Etech is trusted with their most precious assets- their customers. Why? Because Etech honors commitments and delivers; the result is measurably changing behavior while driving business growth and profitability through solutions that engage millions of customers each day across multiple touchpoints using analytical, traditional, digital, mobile and emerging technologies to communicate with your customers when and how they choose.

Website - https://www.etechgs.com/

LinkedIn - https://www.linkedin.com/company/etech-global-services/about/

Number of employees - 3000+

What we offer:
• Canteen Subsidy
• Night Shift allowance as per process
• Health Insurance
• Tuition Reimbursement
• Work-Life Balance Initiatives
• Rewards & Recognition

WHAT WE EXPECT YOU TO HAVE:
• Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field.
• Proven experience as a Project Manager, with a focus on CTI platforms and software development projects.
• Experience with integration of dialer.
• Any Dialer experience.
• IP Telephony experience.
• Strong technical background, with hands-on experience in software development, particularly in CTI technologies.
• Solid understanding of project management methodologies, such as Agile, Scrum, or Waterfall.
• Excellent communication and interpersonal skills, with the ability to effectively collaborate with technical and non-technical stakeholders.
• Strong problem-solving skills and the ability to manage multiple projects simultaneously.
• PMP, PRINCE2, or similar project management certification is a plus

India
Maharashtra
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