Job Description
Manager, Quality Assurance-()
Job
:Operations
Primary Location
:Asia-India-Mumbai
Schedule
:Full-time
Employee Status
:Permanent
Posting Date
:0+/Mar/2026, 5:42:57 AM
Unposting Date
:Ongoing
Roles and Responsibility
Job Summary
• Process & Governance team at SC Capital is involved in consolidating process management within standards, rules, frameworks, and guidelines. Governance involves controlling and reviewing activities in the organisation and supporting GIA`s functional strategy. The team also manages infrastructure & compliance for branches. In addition, team manages purchase to pay (P2P) process.
• Branch Management, Branch Compliance, Procure to Pay (P2P), Process Management, Risk Management
Strategy
• Help P&G in execution of GIA`s functional strategy
Business
• Ensure that all agreements, registration, licences, property extensions, payments, renewals, new procurement, repair works, and branch requirements are done in timely manner.
• Should be able to onboard vendors and complete Risk Assessments
• Responsible for ensuring seamless Procure to pay (P2P) process and bring in efficiency in terms of value and process
• Ensure that necessary regulatory requirement under various statues for P2P like RPT, MSME, GST, TDS, etc. are met
• Serve as backup for customer service desk
• Work with central finance team for asset capitalisation
• Should be able to sort out with Audit related queries
Processes
• Coordinate in framing, modifying, identifying & creating processes for SC Capital
People & Talent
• Coordinate and get faster resolution with branches, internal stakeholders, and external stake holders. Lead through example and build the appropriate culture and values. Set appropriate tone and work in collaboration with External Partners and Internal stakeholders.
Risk Management
• Help in rolling out risk framework and ensuring its checks are done in timely manner
Governance
• Coordinating, tracking, training, and ensuring that there are no branch related compliance breaches
• Ability to track and develop MIS for various forums and better transparency
• Help in preparation of presentation for Ex-Co, ERC and other forums
Regulatory & Business Conduct
• Display exemplary conduct and live by the Group's Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead the Standard Chartered Capital Ltd to achieve the outcomes set out in the Bank's Conduct Principles: Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Key stakeholders
• CEO/CFO/CRO/Branch SPOC
• Compliance, Finance, GBS team
• Auditors
Our Ideal Candidate
• A Commerce graduate/ MBA with minimum 5 years of experience
• Understanding of end-to-end process from onboarding a vendor, making purchase order and invoice processing
• Experience in branch management and knowledge about compliance matters at branches
• Basic knowledge of statues related to GST, TDS, MSME and RPT
• Pro-active, with the ability to probe and challenge existing processes and propose new ideas/changes
• Excellent organisational and planning skills with a disciplined attention for details.
• A highly motivated self-starter with a hands-on, delivery focused approach
• Ability to adapt and function in a dynamic environment
• Exhibits strong interpersonal and negotiating skills that can effectively be used in motivating, influencing, and advising senior stakeholders
• Ability to multitask and review data as well as perform deep dive analysis where required
Role Specific Technical Competencies
• Experience in managing Branches for their needs & Compliance
• PO creation & Invoice Processing
• Knowledge of various Statutes
• MS-office, word, Power soft, Power BI
• Problem Solving
• Planning & Coordination
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:
• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
• In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
• Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum
• Flexible working options based around home and office locations, with flexible working patterns
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
• Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
Visit our careers website
Job
:Operations
Primary Location
:Asia-India-Mumbai
Schedule
:Full-time
Employee Status
:Permanent
Posting Date
:0+/Mar/2026, 5:42:57 AM
Unposting Date
:Ongoing
Roles and Responsibility
Job Summary
• Process & Governance team at SC Capital is involved in consolidating process management within standards, rules, frameworks, and guidelines. Governance involves controlling and reviewing activities in the organisation and supporting GIA`s functional strategy. The team also manages infrastructure & compliance for branches. In addition, team manages purchase to pay (P2P) process.
• Branch Management, Branch Compliance, Procure to Pay (P2P), Process Management, Risk Management
Strategy
• Help P&G in execution of GIA`s functional strategy
Business
• Ensure that all agreements, registration, licences, property extensions, payments, renewals, new procurement, repair works, and branch requirements are done in timely manner.
• Should be able to onboard vendors and complete Risk Assessments
• Responsible for ensuring seamless Procure to pay (P2P) process and bring in efficiency in terms of value and process
• Ensure that necessary regulatory requirement under various statues for P2P like RPT, MSME, GST, TDS, etc. are met
• Serve as backup for customer service desk
• Work with central finance team for asset capitalisation
• Should be able to sort out with Audit related queries
Processes
• Coordinate in framing, modifying, identifying & creating processes for SC Capital
People & Talent
• Coordinate and get faster resolution with branches, internal stakeholders, and external stake holders. Lead through example and build the appropriate culture and values. Set appropriate tone and work in collaboration with External Partners and Internal stakeholders.
Risk Management
• Help in rolling out risk framework and ensuring its checks are done in timely manner
Governance
• Coordinating, tracking, training, and ensuring that there are no branch related compliance breaches
• Ability to track and develop MIS for various forums and better transparency
• Help in preparation of presentation for Ex-Co, ERC and other forums
Regulatory & Business Conduct
• Display exemplary conduct and live by the Group's Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead the Standard Chartered Capital Ltd to achieve the outcomes set out in the Bank's Conduct Principles: Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Key stakeholders
• CEO/CFO/CRO/Branch SPOC
• Compliance, Finance, GBS team
• Auditors
Our Ideal Candidate
• A Commerce graduate/ MBA with minimum 5 years of experience
• Understanding of end-to-end process from onboarding a vendor, making purchase order and invoice processing
• Experience in branch management and knowledge about compliance matters at branches
• Basic knowledge of statues related to GST, TDS, MSME and RPT
• Pro-active, with the ability to probe and challenge existing processes and propose new ideas/changes
• Excellent organisational and planning skills with a disciplined attention for details.
• A highly motivated self-starter with a hands-on, delivery focused approach
• Ability to adapt and function in a dynamic environment
• Exhibits strong interpersonal and negotiating skills that can effectively be used in motivating, influencing, and advising senior stakeholders
• Ability to multitask and review data as well as perform deep dive analysis where required
Role Specific Technical Competencies
• Experience in managing Branches for their needs & Compliance
• PO creation & Invoice Processing
• Knowledge of various Statutes
• MS-office, word, Power soft, Power BI
• Problem Solving
• Planning & Coordination
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:
• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
• In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
• Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum
• Flexible working options based around home and office locations, with flexible working patterns
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
• Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
Visit our careers website
💡 Quick Summary
Seeking a career-building opportunity? The Manager| Quality Assurance position is now open for candidates interested in the Bank Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.
