Job Description
Job: Retail Banking
Primary Location: Asia-India-Chennai
Schedule: Full-time
Employee Status: Permanent
Posting Date: 2+/Jul/2026, 4:57:53 AM
Unposting Date: Ongoing
Role Responsibilities
Strategy
• Awareness and understanding of the Group’s business strategy and model appropriate to the role.
Business
• Awareness and understanding of the wider business, economic and market environment in which the Group operates.
• Engages with business partners to analyze, implement, and update processes by utilizing sound process improvement models and techniques.
Processes
• Responsible for documenting the end to end design for applications, business flows and identifying opportunities to streamline processes in partnership with the Business, BA’s and the Business Solutions Managers. Manages design or redesign of processes or projects using lean methodologies. Applies business redesign concepts, practices and BPM tools. Integrates best practices with process design to ensure continuous process improvement. Processes vary across products or service deliveries within a multiple business units or departments.
Risk Management
• Responsibilities relating to identifying, assessing, monitoring, controlling and mitigating risks to the Group, as well as an awareness and understanding of the main risks facing the Group and the role the individual plays in managing them. For example -The ability to interpret the Group’s financial information, identify key issues based on this information and put in place appropriate controls and measures.
Governance
• Responsibilities relating to the direction, planning, structure, frameworks (e.g. processes and policies) and oversight. For example, Responsible for assessing the effectiveness of the Group’s arrangements to deliver effective governance, oversight and controls in the business and, if necessary, oversee changes in these areas; Awareness and understanding of the regulatory framework, in which the Group operates, and the regulatory requirements and expectations relevant to the role.
Regulatory & Business Conduct
• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead to achieve the outcomes set out in the Bank’s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.]
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Key Stakeholders
• Business process owners, Subject matter experts and Technology partners.
• Strong written and verbal communications skills; comfortable interacting with senior leaders.
Other Responsibilities
• Strong project management skills, including the ability to prioritize work and meet deadlines.
• Demonstrated ability to be detail-oriented on business process concepts.
• Translate Business Needs into Process Maps.
• Very good understanding of Retail Banking and Operations management.
• Strong written and verbal communications skills; comfortable interacting with senior leaders.
• Ability to facilitate meetings, capture key outcomes/actions and own project/process documentation.
• Analytical skills with ability to comprehend, document, evaluate and improve complex business processes.
• Self-motivation, self-direction, organizational skills and the ability to manage priorities without sacrificing quality or timelines.
• Ability to work in a fast-paced environment with strong attention to detail and accuracy.
• Good foresight for detecting risks and thinking of creative ways to solve/mitigate the risks.
• Effectively deals with ambiguity and adapts to changing circumstances.
• Ability to work with diverse team members in virtual environment.
Our Ideal Candidate
• Experience in Agile Delivery and Certification.
• Familiar with BPM Technology.
• Lean/six sigma certified.
Primary Location: Asia-India-Chennai
Schedule: Full-time
Employee Status: Permanent
Posting Date: 2+/Jul/2026, 4:57:53 AM
Unposting Date: Ongoing
Role Responsibilities
Strategy
• Awareness and understanding of the Group’s business strategy and model appropriate to the role.
Business
• Awareness and understanding of the wider business, economic and market environment in which the Group operates.
• Engages with business partners to analyze, implement, and update processes by utilizing sound process improvement models and techniques.
Processes
• Responsible for documenting the end to end design for applications, business flows and identifying opportunities to streamline processes in partnership with the Business, BA’s and the Business Solutions Managers. Manages design or redesign of processes or projects using lean methodologies. Applies business redesign concepts, practices and BPM tools. Integrates best practices with process design to ensure continuous process improvement. Processes vary across products or service deliveries within a multiple business units or departments.
Risk Management
• Responsibilities relating to identifying, assessing, monitoring, controlling and mitigating risks to the Group, as well as an awareness and understanding of the main risks facing the Group and the role the individual plays in managing them. For example -The ability to interpret the Group’s financial information, identify key issues based on this information and put in place appropriate controls and measures.
Governance
• Responsibilities relating to the direction, planning, structure, frameworks (e.g. processes and policies) and oversight. For example, Responsible for assessing the effectiveness of the Group’s arrangements to deliver effective governance, oversight and controls in the business and, if necessary, oversee changes in these areas; Awareness and understanding of the regulatory framework, in which the Group operates, and the regulatory requirements and expectations relevant to the role.
Regulatory & Business Conduct
• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead to achieve the outcomes set out in the Bank’s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.]
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Key Stakeholders
• Business process owners, Subject matter experts and Technology partners.
• Strong written and verbal communications skills; comfortable interacting with senior leaders.
Other Responsibilities
• Strong project management skills, including the ability to prioritize work and meet deadlines.
• Demonstrated ability to be detail-oriented on business process concepts.
• Translate Business Needs into Process Maps.
• Very good understanding of Retail Banking and Operations management.
• Strong written and verbal communications skills; comfortable interacting with senior leaders.
• Ability to facilitate meetings, capture key outcomes/actions and own project/process documentation.
• Analytical skills with ability to comprehend, document, evaluate and improve complex business processes.
• Self-motivation, self-direction, organizational skills and the ability to manage priorities without sacrificing quality or timelines.
• Ability to work in a fast-paced environment with strong attention to detail and accuracy.
• Good foresight for detecting risks and thinking of creative ways to solve/mitigate the risks.
• Effectively deals with ambiguity and adapts to changing circumstances.
• Ability to work with diverse team members in virtual environment.
Our Ideal Candidate
• Experience in Agile Delivery and Certification.
• Familiar with BPM Technology.
• Lean/six sigma certified.
💡 Quick Summary
Seeking a career-building opportunity? The Manager| Retail Banking | Standard Chartered position is now open for candidates interested in the Bank Jobs sector. This role in Chennai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.