Role Purpose:
To minimize fraud and operational risk in the state by effectively using Risk consultants (agencies)
Identify preventive measures to avoid any risk occurrence
Coordinate & conduct investigation on various cases allocated & revert within timelines
Proactively identify issues /gaps in various processes and ensure mitigation & loop closure
To effectively manage risk agencies and to ensure that their competency skills are upgraded as against evolving fraud trends
Initiating governance action against erring entities post investigations

Key Accountability:
Effective use of risk agency network and ensuring closure of investigation cases within stipulated timelines without compromising on quality
Ensure issues are picked up in a proactive manner & necessary corrections are made
Create network with law enforcement agencies and also Hospitals/ industry level networks.
Imparting risk awareness/sensitization trainings across various branch locations / departments
Effective management of stakeholders at central and state level

Good inter personal, presentation and MIS skills

Competencies (Knowledge & Skills):
Knowledge:
Understanding of financial fraud related processes would be preferred
Understanding of various risks in insurance processes / products
Logical & analytical mindset essential
Managing Stakeholder expectations

Skills:
Eye for detail to detect issues
Strong Analytical & presentation skills
Ability to do multi-tasking
Good written and oral communications
Experience in managing vendors
Inter-personal skills & negotiation skills.
Crisis Management
Team Management
Ability to Innovate & learn new methods

Educational Qualification : Graduate