Manager, Sales Account Manager, US Automotive

DESCRIPTION
Amazon Advertising operates at the intersection of eCommerce and advertising, offering a rich array of digital and video advertising solutions with the goal of helping our customers find and discover anything they want to buy. We help advertisers reach Amazon customers on Amazon.com, across our other owned and operated sites, on other high quality sites across the web, and on millions of Kindles, tablets, and mobile devices. We start with the customer and work backwards in everything we do, including advertising. If you’re interested in joining a rapidly growing team working to build a unique, world-class advertising group with a relentless focus on the customer, you’ve come to the right place.

Amazon Advertising is seeking a Manager of Account Management in New York or Los Angeles for our Advertising business, across the full Amazon Ads portfolio (Display, Video, Audio, etc.). You will lead a geographically distributed organization that is responsible for delighting our advertisers by maximizing the return on their marketing investment. Internally, you will partner closely across a number of teams including Sales, Product, Creative, and Analytics. As a Manager, you will own revenue targets for your team and will be responsible for creating plans to achieve them.

You will coach and lead your team to be strategic consultants for their vertical, providing media insights and strategies that drive revenue growth for your customers. You will leverage your experience and judgment to define organizational strategy, processes, tools, and incentives to maximize ROI and accelerate growth. You will drive the execution of your strategy, ensuring that your team is consistently delivering measurable results in advertiser satisfaction and YoY revenue growth, renewal rates as well as revenue targets. You will partner closely with sales leadership, peer leaders in the Insights and Performance Team, and product leadership to establish joint goals and strategies to drive both advertiser satisfaction and enable your team to achieve their revenue targets.

Key job responsibilities
Specific responsibilities include: Develop and execute service strategies tailored to customer needs, team development, and revenue objectives; obtain ongoing customer and partner feedback to assess performance against organizational objectives; engage with Amazon Advertising’s leadership team and product leadership to represent business results and advocate for customer needs; hire and develop a world-class team; conduct resource management and capacity planning; understand the Amazon Advertising product suite, tools, and campaign management workflows, as well as how our broader Customer Success Team integrates with each; develop and implement best practices to drive consistently strong ROI, ease of doing business and scale for anticipated growth.


BASIC QUALIFICATIONS
Bachelor's Degree or equivalent
6+ years relevant experience in a customer facing role including but not limited to digital marketing, analytics, etc.
3+ years people management experience
Excellent organizational, relationship-building, and communication (written and verbal) skills
Experience with influencing internal and external stakeholders
Proven track record of delivering results (including revenue targets) and significantly contributing to advertiser revenue growth
Adept at solving problems that span business and technology
Experience analyzing data and best practices to assess performance drivers

PREFERRED QUALIFICATIONS
Bachelors’ or Master’s degree in Marketing, Advertising, Business, Economics, Statistics, Engineering; or equivalent; MBA is a plus
Experience in Omni-channel marketing, display, over-the-top (OTT), or search marketing
Influence process improvement that scales broadly; inventing and simplifying within existing processes
Programmatic strategy and implementation experience

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $142,400/year in our lowest geographic market up to $211,900/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.