Providing customers with product knowledge and recommendations on which products would best suit their needs • Arranging merchandise in a way that will attract attention from potential customers • Maintaining relationships with current clients through regular contact to ensure satisfaction with the company's services • Interviewing potential clients to determine their needs and interests in order to make appropriate recommendations • Handling customer complaints regarding pricing or product quality issues • Providing customers with product demonstrations and samples so they can experience the product before making a purchase • Creating an environment that encourages customers to spend time in the store and encourages them to make additional purchases • Coordinating with other departments in the store to ensure that products are available when requested by customers • Providing customers with information about products and services offered by other departments in the store (ref:iimjobs.com