MANAGER SERVICE EXCELLENCE

💰 ₹18,000 - ₹28,800 (Est.) 📍 Mumbai 🕐 5 days ago

Job Description

Welcome to DCB Bank. We are a young and vibrant company. Well if you don’t believe it, our average age says it, just 34! The world of Banking and Finance has long been touted as boring, rigorous and mundane, and that’s exactly what we are not. We do what we love, such as engaging in sports competitions, celebrating festivals and showcasing our creative talents at the annual awards function. Oh yeah, and we also do Banking! We believe the key to the growth of our economy, our country and more importantly us at DCB Bank is how much we are willing to go the extra mile.

We are driven by customer service and innovation, and there are even contests internally which ensure we get rewarded for putting our money where our mouth is.

Step by step, like all of you who are reading about us, we have taken strides towards our progress. We have a rising network of 400 branches as on April 2026 and this is just the tip of the iceberg. Being young at heart, we make it our aim to support those who want to achieve financial security by being their trusted advisor.

+.5L customers are already benefitting from our service and we have left no stone unturned to ensure we offer them a range of financial services. Across segments be it Retail, SME, Corporate, Agriculture, Commodities, Public Sector and NBFCs, we are constantly finding ways to grow our customer base, as we believe YOU are the very reason for our existence, growth and success.
LIFE AT DCB BANK

At DCB Bank, it’s not just all work and no play. We strive to create a fun, exciting and dynamic workplace where collaboration, teamwork and recreation is encouraged to achieve a healthy work-life balance. Come explore our vibrant work culture where we ensure employees enjoy a sense of camaraderie throughout the year with celebrations, talent competitions and other fun activities.

Next
Employee Speak

My years of work at DCB Bank have been truly rewarding. The Bank offers world class learning opportunities to employees encouraging them to grow at every level. I’m proud to be part of the Bank’s RISE advanced program that grooms its managers in leadership through cross functional banking opportunities enabling you to become an all-round Banker. With this, DCB Bank lives by its values of extending opportunities, promoting teamwork and recognizing merit which has helped me grow both professionally and personally.

Head Branch Operations

As a Branch Manager and Cluster Head, DCB Bank allowed me to fulfil their commitment to customer service by supporting me to make decisions that were right for the customer. I was then presented with an opportunity to join a team of extraordinary individuals who shared my passion for people development and employee training. This opened another avenue for me professionally and helped me to obtain an understanding of Human Resources, thus fulfilling my personal desire to partner with people. Since then, I have enjoyed growing with the company and I am excited for what my future holds!

Vikas Sofat

Business Head TPD - Emerging Markets

I have been happily employed with DCB Bank for more than 5 years now. The best part about working for DCB Bank is its people and the values-based culture. Its guiding values always ensure individual’s career growth while growing as a company. Unlike many other organisations, there are ample all year round trainings and programs organised to help employees in their personal and professional development.

Rakhee Saraff

Regional Head Corporate Banking

My 25 year journey with DCB Bank has been awesome and a memorable one. I have been given every opportunity to grow right from a Scroll keeper to a Relationship Manager to a Branch Manager and now to an Independent Cluster Head.

Business Head - Front Line Mentor
CSR initiative
Karjat Village Solar Street Light Project, Khushi Ki Leher

This project was our endeavor to provide street lights to the village communities of Karjat through solar-powered energy sources. This is aimed for community development and upgrading village infrastructure.
Hyd iNaturewatch Achari Kunta Lake Restoration Project

We are delighted to have revived Achari Kunta Lake in Hyderabad which is now home to various birds, bees & butterflies. With lake restoration project the water quality has improved tremendously and the locals are very appreciative of the effort.
Employee Benefits

Health Insurance

Life Insurance

Maternity, Paternity and Adoption Leave

Health Benefits extended to parents/parents-in-law

Reward and Recognition

Employee Assistance Program (Well-being support Program

💡 Quick Summary

Seeking a career-building opportunity? The MANAGER SERVICE EXCELLENCE position is now open for candidates interested in the Bank Jobs sector. This role in Mumbai offers a professional environment and growth potential.

Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.

Sponsored

Job Details

Company Name: DCB Bank

Frequently Asked Questions

Click the Apply Now button on this page, login or register for free on CallCenterJob.co.in, fill in your name, mobile number, city, and experience, then submit your application. The recruiter will contact you directly.
The expected salary for MANAGER SERVICE EXCELLENCE in Mumbai is ₹18,000 - ₹28,800 (Est.) per month. Actual compensation may vary based on experience and negotiation.
No, MANAGER SERVICE EXCELLENCE is an on-site position based in Mumbai. Candidates must be able to commute or relocate to this location.
Basic communication skills, a proactive attitude, and the ability to work in a team are required for MANAGER SERVICE EXCELLENCE. Previous experience in Bank Jobs is a plus. Freshers may also apply depending on the employer's requirements.
Yes, CallCenterJob.co.in is completely free for job seekers. Never pay money to apply for any job. If anyone asks for payment to process your application, report it immediately using the "Report this Job" button.

Similar Openings

  • CASA PB

    CASA PB-(WD50570) Key Accountability: The key accountability of the Sales Officer is to acquire new clients around the branch catchment area, build relationship, build Liability Book & generate revenue through cross sell of various banking produc...

    Full Time / Part Time

    Salary Estimated: 20K to 32K

    Pune, Maharashtra

    July 11, 2026


    Apply Now

  • Bank Transaction Specialist | Multi location | St| Louis| MO

    Bank Transaction Specialist - Multi Location - St. Louis, MO • Do you have an outgoing personality and have strong customer service experience? Are you interested in growing your career in the banking industry? Reach out to us today! • $18- $1+ per h...

    Full Time / Part Time

    Salary Estimated: 15K to 31K

    Remote

    July 11, 2026


    Apply Now

  • Business Development Manager|FF

    Business Development: Scope the market, customers and understand trends / needs in focus Agri Value Chains. Develop Customer Acquisition strategy and penetration strategy in focus Agri Value Chains. Own the Customer relationships on FF activities; en...

    Full Time / Part Time

    Salary Estimated: 20K to 34K

    Remote

    July 11, 2026


    Apply Now

  • Senior Data Scientist

    BENGALURU / DATA SCIENCE / FULL-TIME / ON-SITE About Simpl: Simpl is India’s leading checkout network meant to make payments invisible and money intelligent. It is committed to the simplification and democratization of digital transformation in the p...

    Full Time / Part Time

    Salary Estimated: 18K to 22K

    Remote

    July 11, 2026


    Apply Now

  • Associate Operations Manager with Leading Bank in

    One of leading private sector bank open to hire qualified Associate Operations Manager in Lucknow to have better customer reach and service. Ideal candidate should be aware about operation process of banking system and able to work on the banking hou...

    Full Time / Part Time

    Salary Estimated: 19K to 20K

    Remote

    July 11, 2026


    Apply Now

  • Trade and Quality Associate

    Position Overview Job Title Associate Location Pune, India Role Description It’s a popular perception that ‘if you have experience in Trade Finance Operations, you are never out of job’. We handle multiple products like Letter of Credit, Collections,...

    Full Time / Part Time

    Salary Estimated: 21K to 25K

    Remote

    July 11, 2026


    Apply Now