Job : Operations
Primary Location : Asia-India-Mumbai
Schedule : Full-time
Employee Status : Permanent
Posting Date : 12/Jun/2024, 10:47:05 PM
Unposting Date : Ongoing

JOB SUMMARY

He leads a dynamic team responsible for delivering high quality services to some of the most demanding clients. He plays a pivotal role in defining and maintaining operational services for large financial institutions, Global Custodians including leading international banks, fund managers and insurance companies.

The role requires close collaboration with business functions such as SS Sales, Business Account Manager (BAM), Client Solutions and Product Management as well as a variety of internal support functions such as Client Servicing, Risk and ALM.

The role requires extensive interaction with senior securities market individuals and infrastructures such as Stock Exchanges, securities depositories, clearing houses, local brokers, peer custodians, other market intermediaries. Close liaison with market regulators is also a key part of the role, building strong relationships and using in-depth market knowledge to be viewed by them as a trusted adviser for market advocacy.

RESPONSIBILITIES

Ensure that all trade instructions (Primary/ Secondary market) received by the Bank are monitored and recorded in the system in line with the operating procedures.
Any exceptions with respect to incomplete instruction viz. client signatures, trade details, cash limits etc have to be identified and due follow-up for resolution is done.
FPl / Mutual Fund clients Investment / ETF investments in Indian Mutual Fund / Overseas Mutual Fund schemes and the tracking of receipt of statements redemption amounts on timely basis from the Fund House.
Investments made by clients through AIF (Alternative Investment Funds)
Investments / Repurchase made by clients through ETF (Exchange Traded Fund)
New Folio creation.
Manage entire Fixed Income & Mutual fund section.
Strategy

To successfully perform activities related to fixed Income and execution of client instructions and reporting to clients.
To ensure to respond to all the queries received from the Client’s/ Regulators.
Analysing and raising system change request for new client requirements.
Working on any special process improvements / adhoc projects assigned by Line Manager.
Efficient management of the process improvements and project implementation.
Business

Provides best in service to support to address client’s queries and issues
Ensures all the information transactions are processed as per the agreed deadline.
Ensures all the instructions are processed well with in the market deadline.
Ensures all the procedures laid down in the Departmental Operating Instructions and the Key Control Standards are adequately followed.
Processes

Adhere to the market deadline of NDS for cash and t+n settlement of SGL trades. To adhere to the high value cash clearing and RTGS deadlines and the NDSL and CDSL deadlines for settlement of non-SGL trades.
To adhere to the NSE / BSE deadlines for Intention & settlement of Corporate Bond trades.
Ensure that the values of all SGL trades contracted by the client are reported to SCB Treasury within the agreed timeframes. Ensure that the CCIL margin requirement is validated and reported to SCB Treasury to account for the margin requirements for SGL trades. Ensures that proper funds approvals are in place before executing the deal. Also report all RTGS transaction details to General Banking.
Ensure that the inter-scheme instructions received from clients are recorded and settled as per the laid down procedures. Ensure that all system updates are completed in a timely fashion to enable timely settlement of such trades.
Ensure that client settlement advises for the respective clients are sent as per agreed client requirements. SWIFT advises sent to client carry the appropriate references and details as per the actual trade settled in the market.
Keep the immediate Manager advised of the regular operations as well as report extraordinary occurrences so as to enable taking of appropriate action.
People & Talent

Cross Training in activities of other sub – section of Fixed Income / Mutual fund.
Conducting Training for Subordinates on the new processes
Grooming sub-ordinates to take higher responsibilities where by ensuring proper backups are created
Risk Management

To process and ensure that all fixed income and mutual fund transactions contracted by the clients of the Bank are processed and settled in line with the laid down procedures in the DOI.
Assist Line Manager in handling processing exceptions of the unit in controlled manner to ensure efficient functioning of the Unit.
Assisting in units audit by co-ordinating requirement of internal or external auditors.
Ensure that the sectional archival, new requirement testing and documentation, exception tracking MIS, etc is done on at good frequency intervals.
Governance

To ensure that all transactions settled are within the ambit of the prescribed regulations and internal policies keeping in sight the interests of the Bank and the client.
To ensure compliance with group code of conduct.
To ensure all the mandatory e-Learning / Trainings are complied.
Regulatory & Business Conduct

Display exemplary conduct and live by the Group’s Values and Code of Conduct.
Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Key stakeholders

Internal Sections of Securities Services
Clearing house
Depository Participants
Governance team
Product & Compliance
Regulators (RBI / SEBI)
Other Responsibilities

To Perform any job or task resulting from any emergencies as well as those which may be assigned by manager.
Extensive participation in the systems enhancement UAT of the unit.
Work towards making process simplified to reduce the time or built better control.
Give support for cross training and manage high volumes.
Our Ideal Candidate

Very good interpersonal & communication skills
Good knowledge of banking operations in terms of clearing, cash transfers, regulations and cash settlement processes.
Detailed knowledge of the Stock Exchange Bye Laws (NSE & BSE), as well as Stock Exchange Guidelines for handling the arbitration/reporting etc…
Detailed knowledge of the Capital Market operations viz. Fixed Income Settlement, SGL settlement, (NSE and BSE).
Very good knowledge of the regulations for the Foreign Institutional Investors issued by RBI and SEBI
Detailed understanding of NSDL DPM, CDSL& NDS systems.
Role Specific Technical Competencies

Fixed Income Market
About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:

Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum
Flexible working options based around home and office locations, with flexible working patterns
Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
Visit our careers website www.sc.com/careers