Job Description
The Implementation Management team supports our large and strategic customers in solution design, integrating and going live in the quickest and most sustainable way possible, with use of comprehensive product knowledge and industry best practices. Implementation Engineers work on innovative complex projects ranging from Online payments integrations, In-Person Payments (IPP), Marketplaces, Card issuing programs and financial services.
What you'll do
Lead a team of Implementation Engineers to deliver a great customer experience and get customers live efficiently, with robust integrations that scale well. Act as a sparring partner and escalation layer for the team of Implementation Engineers, helping to navigate complex projects, stakeholders and technical challenges.
Create an inspiring and collaborative team environment with an open communication and feedback culture, in which you grow and empower your team members to live up to their maximum potential
Scaling up the team while preserving the Adyen formula and ensuring our unique culture is fostered
Collaborate with other teams and drive initiatives to grow the (global) IM organization, in size, quality and scalability
Help execute strategic initiatives with the goal of advancing our function's OKRs, tackle critical challenges or address major workload drivers
Who you are
Experienced in building and managing a team of implementation engineers, integration engineers technical consultants or technical project managers (at least 2 years); this will include coaching, setting goals and objectives and training the team
Experienced with integration projects within a large global company working in professional services, finance, retail or general technology
A proven track record of helping to driving change, using data to make informed decisions on setting up tools and procedures, so that Adyen continues to be successful from an operational perspective
Understand the dynamics of working in a global organization. Able to develop effective relationships with global teams to collaborate on projects, adapting to international time constraints where appropriate.
Proactive hands-on attitude to get things done in collaboration with your team, not afraid to get involved and tackle challenges when the situation calls for it
Must be willing to travel, both domestically and internationally where required
Experience within the Digital or eCommerce space is a plus
What you'll do
Lead a team of Implementation Engineers to deliver a great customer experience and get customers live efficiently, with robust integrations that scale well. Act as a sparring partner and escalation layer for the team of Implementation Engineers, helping to navigate complex projects, stakeholders and technical challenges.
Create an inspiring and collaborative team environment with an open communication and feedback culture, in which you grow and empower your team members to live up to their maximum potential
Scaling up the team while preserving the Adyen formula and ensuring our unique culture is fostered
Collaborate with other teams and drive initiatives to grow the (global) IM organization, in size, quality and scalability
Help execute strategic initiatives with the goal of advancing our function's OKRs, tackle critical challenges or address major workload drivers
Who you are
Experienced in building and managing a team of implementation engineers, integration engineers technical consultants or technical project managers (at least 2 years); this will include coaching, setting goals and objectives and training the team
Experienced with integration projects within a large global company working in professional services, finance, retail or general technology
A proven track record of helping to driving change, using data to make informed decisions on setting up tools and procedures, so that Adyen continues to be successful from an operational perspective
Understand the dynamics of working in a global organization. Able to develop effective relationships with global teams to collaborate on projects, adapting to international time constraints where appropriate.
Proactive hands-on attitude to get things done in collaboration with your team, not afraid to get involved and tackle challenges when the situation calls for it
Must be willing to travel, both domestically and internationally where required
Experience within the Digital or eCommerce space is a plus
💡 Quick Summary
Seeking a career-building opportunity? The Manager, Solutions Engineering position is now open for candidates interested in the IT Engineer & Developer Jobs sector. This role in London offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in IT Engineer & Developer Jobs is a plus.