Job Description
provide job summary to give an overview of the role. It is primarily used when advertising the role internally and externally during hiring
Strategy
Responsible for monitoring operational & customer service-related activities of the cpc.
Ensure adherence to reporting schedules & escalate matters to superiors for advice
To ensure speedy resolution of customer queries & complaints, in accordance with laid down procedures & quality standards
Assist managers in monitoring all transactions to ensure obligations/payments duly met.
Business
To monitor the day-to-day processing & customer service activities related to cpc with the primary purpose of meeting service standards.
To resolve customer queries/complaints, service-related issues
Monitoring all transactions to ensure obligations/payments duly met.
Maintain data and statistics on performance of the team related to business standards, customer information etc.
Strategy
Responsible for monitoring operational & customer service-related activities of the cpc.
Ensure adherence to reporting schedules & escalate matters to superiors for advice
To ensure speedy resolution of customer queries & complaints, in accordance with laid down procedures & quality standards
Assist managers in monitoring all transactions to ensure obligations/payments duly met.
Business
To monitor the day-to-day processing & customer service activities related to cpc with the primary purpose of meeting service standards.
To resolve customer queries/complaints, service-related issues
Monitoring all transactions to ensure obligations/payments duly met.
Maintain data and statistics on performance of the team related to business standards, customer information etc.
💡 Quick Summary
Seeking a career-building opportunity? The Manager| Trade Services position is now open for candidates interested in the Counter Sales Jobs sector. This role in Mumbai, Maharashtra offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Counter Sales Jobs is a plus.
