Job Description
Transaction Management Team is responsible for Trade capture, exception management and service routing of trades to downstream systems along with adding and settlement of cash transactions to accounting. Trade Instructions are either received STP through Markit EDM or uploaded manually or through Macros/EUC's to accounting for instructions received in generic mailboxes or SFTP folder from Client/FM's. Diagnostics reports are run which includes investigation, handling any exceptions and query for Trade rejects within the PLA turnaround time. The services include sending for Asset Set Up to GDS Team and resolving queries received in TLM platform. Cash transactions are specific journals including expenses, fees, monthly interest & FXs. Instructions are received from Internal teams, Clients, Brokers, Fund Managers, Transfer Agency and Custodians. The Team is also responsible for timely Cash Monitoring, Input of Journals, OD investigation and notification to FM, re-imbursement and payments, monitoring balances, Cash projection reporting and writing off of small residual balances. Transaction Management comprises of both Mena & UK jurisdictions.
The Opportunity:
Impact on the Business/Function
• Engage and contribute positively towards Change management and sustainable savings in relation to Process Efficiencies
• Support the operating model that is followed Globally for institutional clients.
• Meet the target of saving in terms of FTE reduction through process re-engineering or efficiency drives
• Adherence to all project/migration timelines
Customers / Stakeholders
• Build robust and open business relationships. Conduct monthly BAU calls. Ensure regular minute discussions with BPs to develop relationship and understand requirements.
• Be the first escalation point in resolving issues with the Business Partner on a timely & ongoing basis.
• Ensure Trades are processed with quality and sign-offs sent within set deadlines. Additional focus on priority clients and strategic approach on valuations should be done keeping the priority clients in mind.
• Liaise with other process/support verticals (Reconciliations, Pricing, GDS, CA, CCO, Global Reporting Centre, Training Team, etc.) for the day to day process & team management.
• Meet the KPI threshold
• NIL escalation from Business Area/Client
💡 Quick Summary
Seeking a career-building opportunity? The Manager | Transaction Management HSBC | West Bengal position is now open for candidates interested in the Bank Jobs sector. This role in Kolkata offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.
