Job Description
Identifying training needs and delivering a variety of training programs - scaling from process to product, across various levels and programs in accordance with legislation and current industry standards.
He will prepare or develop the training workbooks, Courses,, storyboards, presentations, activity list etc. within the time-frame.
Encourage Employees for Training - Accordingly Designing / Developing a programme of Training.
Tracking Employees Progress
The Manager Training will develop and maintain training content and assessments by working closely with Subject matter experts.
NHT (New Hire Trainings)
Refresher Training
TL (Team Leader) Process Training (TLPT)
TTT (Training the Trainer Programs)
Process Knowledge Dip Check + Assessments Designing and Invigilation
Implementation of Training KPI
Timely Basis Implementation of Training
Job Requirement:
Minimum 5 years in KPO - BPO industry
CA or CA Inter will be prefer
Only International BPO / KPO experience will be considered
Willing to work in US - UK Shifts
Outstanding Presentation Skills
Ability to Lead Full Training Cycle
Excellent Team Player
He will prepare or develop the training workbooks, Courses,, storyboards, presentations, activity list etc. within the time-frame.
Encourage Employees for Training - Accordingly Designing / Developing a programme of Training.
Tracking Employees Progress
The Manager Training will develop and maintain training content and assessments by working closely with Subject matter experts.
NHT (New Hire Trainings)
Refresher Training
TL (Team Leader) Process Training (TLPT)
TTT (Training the Trainer Programs)
Process Knowledge Dip Check + Assessments Designing and Invigilation
Implementation of Training KPI
Timely Basis Implementation of Training
Job Requirement:
Minimum 5 years in KPO - BPO industry
CA or CA Inter will be prefer
Only International BPO / KPO experience will be considered
Willing to work in US - UK Shifts
Outstanding Presentation Skills
Ability to Lead Full Training Cycle
Excellent Team Player
💡 Quick Summary
Seeking a career-building opportunity? The Manager|Assistant Manager | Training position is now open for candidates interested in the BPO Jobs sector. This role in Ahmedabad offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
