Manual Software tester | Tier 2 Support

Should be open to work from 1:00 p.m. to 10:00 p.m. shift.

Communication:

• Clearly communicate with team members, Managers and clients

• Provide status update daily/weekly

• Ask for guidance when needed

• Send e-mails and make phone calls where required

Productivity:

• Understand your target clearly

• Keep record of whether you have achieved the target or not. If not, please provide explanation

• Prepare reports based on tasks you have completed

• Always try to improve yourself and the process and be more productive

Process:

• Always comply with the process

• Write test plan documents and send it for review

• Update the test plan documents regularly

• Test all the cases assigned

• Store all the documents in a central location

Task Effectiveness:

• Escalate issues as necessary

• Complete all tasks within the specified time-frame

Test Execution:

• Execute tests on a timely basis

• Report issues that are found

• Keep track of issues and retest when necessary

• Resolve issues when...