Marathi-Hindi Fresher || BPO-Telecaller

Key Responsibilities:

• Make outbound calls to customers (sales/support/reminder/follow-up, depending on process)

• Explain products or services to customers clearly and effectively

• Handle customer queries, complaints, or requests

• Maintain daily call logs and update CRM tools

• Follow call scripts and company guidelines

• Achieve daily/weekly/monthly call or conversion targets

• Maintain professional tone and customer focus during calls

Required Skills:

• Good communication skills in Marathi and Hindi

• Basic computer knowledge (typing, using a browser/CRM)

• Polite, patient, and customer-friendly attitude

• Willingness to learn and grow in the BPO sector

• Ability to handle rejection and stay motivated