Job Description
This role will partner with functions like sales, marketing, finance, legal, pricing administration, customer analytics & research teams to take end-to-end ownership of deal process and drive pricing decisions. The person should be able to effectively coordinate with cross-functional teams and various regional pricing teams across the geographies to meet critical timelines for bid pricing, associated tasks & initiatives; while ensuring process compliance & meeting audit requirements. The person should have good exposure to commercial aspects of business, RFP & contract management, process management/ transformation, developing analytical solutions to business problems, reporting, MIS, creating business case/ presentations for executive management.
Commercial:
Pricing Strategy: Work closely with sales and marketing personnel to develop and enact competitive pricing strategies. Deep dive into customer business, RFP requirements and FedEx competitive position to optimize profitability & win ratio. Devise strategies to retain current business and bring new incremental business while meeting profit requirements
Customer insights: Develop understanding on customers, market segments, and competitive landscape/ industry trends. Analyse customer transactional data and develop comprehensive insights on customer to optimize product/ service offering & value proposition, and to drive pricing decisions
Governance: Develop policies & procedures for pricing analysis & approvals. Understand price boundaries, floor & target price setting and ensure to have adequate internal controls & compliance mechanism, to prevent revenue leakage. Bring forward risk & benefits through analysis and get required approvals
Pricing models/ analysis: Good understanding on pricing models/ systems, revenue & cost structures, contribution & operating margins and P&L views; develop & enhance pricing models. Provide pricing recommendations to the commercial organization with supporting analysis
💡 Quick Summary
Seeking a career-building opportunity? The Marketing Analyst |Associate|Analyst|Senior position is now open for candidates interested in the Customer Care Executive sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care Executive is a plus.
