Job Description
Location: Lower Parel, Mumbai
Experience: 1 - 3 years (BPO / Customer Service / Scheduling preferred)
Education: Graduate
Key Responsibilities:
Manage incoming and outgoing customer calls and emails to manage training inquiries and bookings.
The candidate will be required to make regular customer calls
Maintain and update (Data) client lists and training schedules of Existing and New Clients.
Coordinate with the training department to plan sessions effectively.
Keep accurate records and reports in Excel.
Generating invoices and preparing outstanding data
Prepare invoices and track outstanding payments.
Ensure all communications are handled professional manner.
Skills & Requirements:
Good communication skills (spoken and written).
Basic knowledge of MS Office (Excel, Word, Email).
Organised, detail-oriented, and able to multitask.
Friendly, professional phone manner and positive attitude.
Ready to travel for work if needed.
Role: Customer Success, Service & Operations - Other
Industry Type: BPM / BPO
Department: Customer Success, Service & Operations
Employment Type: Full Time, Permanent
Role Category: Customer Success, Service & Operations - Other
Education
UG: Any Graduate
💡 Quick Summary
Seeking a career-building opportunity? The Marketing Executive position is now open for candidates interested in the Marketing Executive Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Marketing Executive Jobs is a plus.