Marketing Executive

Job description

Rewards And Benefits On Offer

• You will only be working Monday to Friday between 8am - 6pm

• Flexible working hours

• An attractive and highly competitive starting salary of £28,000

• Fantastic potential for career progression.

• A permanent contract from day one.

• Superb team culture - everyone is very friendly, warm, and welcoming.

• Seaham based modern offices.

• Hybrid working options!

• Free food and drinks every day!

• Free Car Parking facilities onsite.

• 20 days holidays + bank holidays

• A very secure, very well-established employer, with long term career progression.

Your New Career Opportunity

MTrec Commercial is proudly representing our incredibly prestigious award-winning Seaham based client with their plans for growth and expansion, for their state-of-the-art Customer Service operation.

They are looking to recruit a permanent Marketing Executive as soon as possible.

The ownership of queries is very important to our client; so, if you are a person who wants to resolve problems, have genuine conversations with customers all whilst working in a busy, fun, hardworking team environment it would be great to hear from you! please apply for an immediate response. You must be IT literate, experienced in marketing and be a great team player, then this is the role you have been looking for!!

You will be joining a truly expanding and dynamic company, a superb team-based culture, and opportunities to progress and advance your career. The company are looking for committed and hard-working individuals who are looking for a long-term permanent job opportunity.

The Job You Will Be Doing

• Develop and implement loyalty programmes and strategies to increase customer lifetime value and repeat business.

• Create and execute targeted email marketing campaigns and personalised communication to engage customers.

• Build on and optimise any current email automations with the goal to increase key metrics.

• Develop and implement effective email campaigns and flows to compliment the overall marketing strategy.

• Manage the integration and effective use of CRM systems to enhance customer data analysis, segmentation, and targeted marketing.

• Collaborate with cross-functional teams to ensure a seamless customer experience across all digital channels.

• Analyse customer behaviour, market trends, and competitor activity to recommend improvements to the loyalty programme.

• Monitor and report on the performance of loyalty programmes and CRM initiatives, providing insights and recommendations for optimisation.

• Work closely with the marketing team to align loyalty strategies with overall marketing objectives and campaigns.

• Foster strong relationships with key stakeholders, including technology partners and internal teams, to enhance programme effectiveness.

• Stay abreast of industry best practices in loyalty marketing and CRM, and incorporate these learnings into our strategy.

• Working Hours: Based on a 40 hour week, Monday to Friday 8am - 4pm / +am - 6pm on a 1 week rotational cycle.

About You

• Bachelor’s degree in Marketing, Business Administration, or a related field.

• Proven experience in loyalty marketing, CRM, and e-commerce within a retail or B2C environment.

• Proven and demonstratable experience in email marketing within a B2B organistation.

• Strong understanding of CRM systems, data analytics, and email marketing tools.

• Excellent analytical skills and the ability to translate data into actionable insights.

• Creative thinker with the ability to develop innovative loyalty strategies.

• Strong project management and organisational skills.

• Excellent communication and interpersonal skills.

• A desire to learn and develop in the role or beyond

• Be focused on helping people and resolving their queries

• Be determined to succeed - both for yourself and your customers

• A good level of IT skill and an ability to multitask on computer-based programmes

• Flexible towards work.