Job Description
Role Overview: We're looking for a detail-oriented and organized individual to handle operational and administrative tasks that support our marketing and student enrollment activities. This is primarily a coordination and execution role involving data management, vendor liaison, and day-to-day administrative support.
Key Responsibilities:
Daily Operations:
Extract and manage lead data from CRM system; send daily reports to team
Clean and maintain CRM database (remove bot leads, update records)
Schedule and set up Zoom webinars/meetings; share attendee lists and recordings
Send welcome emails and registration confirmations to students
Coordinate with external vendors (WhatsApp service provider) for campaign execution
Monitor and respond to social media comments and online reviews (Google, Mouthshut, Glassdoor)
Support senior team members with daily operational requirements
Regular Coordination Tasks:
Prepare data lists for email and WhatsApp campaigns
Get WhatsApp templates approved and coordinate bulk messaging
Upload and manage event information on website
Share documents (appointment letters, agreements) with relevant stakeholders
Track and submit vendor invoices to accounts team
Create basic social media posts and banners using Canva
Host weekly webinars and manage attendee communication
Required Skills:
Proficiency in MS Excel and CRM systems (Zoho experience preferred)
Strong organizational and time management abilities
Attention to detail and ability to handle repetitive tasks efficiently
Basic knowledge of Canva, Zoom, and email marketing tools
Good written communication skills
Ability to coordinate with multiple teams and external vendors
Comfortable with process-driven work and meeting daily deadlines
Ideal Candidate:
1-2 years experience in marketing operations, admin support, or coordination roles
Graduate in any field
Comfortable with technology and learning new tools
Proactive, reliable, and able to work independently on routine tasks
Job Type: Full-time
Pay: ₹13,426.27 - ₹50,000.15 per month
Ability to commute/relocate:
Andheri, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Preferred)
Education:
Bachelor's (Preferred)
Experience:
Marketing: 1 year (Preferred)
Work Location: In person
Key Responsibilities:
Daily Operations:
Extract and manage lead data from CRM system; send daily reports to team
Clean and maintain CRM database (remove bot leads, update records)
Schedule and set up Zoom webinars/meetings; share attendee lists and recordings
Send welcome emails and registration confirmations to students
Coordinate with external vendors (WhatsApp service provider) for campaign execution
Monitor and respond to social media comments and online reviews (Google, Mouthshut, Glassdoor)
Support senior team members with daily operational requirements
Regular Coordination Tasks:
Prepare data lists for email and WhatsApp campaigns
Get WhatsApp templates approved and coordinate bulk messaging
Upload and manage event information on website
Share documents (appointment letters, agreements) with relevant stakeholders
Track and submit vendor invoices to accounts team
Create basic social media posts and banners using Canva
Host weekly webinars and manage attendee communication
Required Skills:
Proficiency in MS Excel and CRM systems (Zoho experience preferred)
Strong organizational and time management abilities
Attention to detail and ability to handle repetitive tasks efficiently
Basic knowledge of Canva, Zoom, and email marketing tools
Good written communication skills
Ability to coordinate with multiple teams and external vendors
Comfortable with process-driven work and meeting daily deadlines
Ideal Candidate:
1-2 years experience in marketing operations, admin support, or coordination roles
Graduate in any field
Comfortable with technology and learning new tools
Proactive, reliable, and able to work independently on routine tasks
Job Type: Full-time
Pay: ₹13,426.27 - ₹50,000.15 per month
Ability to commute/relocate:
Andheri, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Preferred)
Education:
Bachelor's (Preferred)
Experience:
Marketing: 1 year (Preferred)
Work Location: In person
💡 Quick Summary
Seeking a career-building opportunity? The Marketing Operations Coordinator / Support Executive position is now open for candidates interested in the Event Management Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Event Management Jobs is a plus.