Job Description
Full job description
Location(s)
Posting Location: Sydney, New South Wales
Country
Australia
Working Schedule
Full-Time
Work Arrangement
Hybrid
Relocation Assistance Available
No
Posted Date
1+-Jun-2026
Job ID
++14
Description and Requirements
The Marketing Services Manager will play a pivotal role in supporting the planning, coordination, and execution of MetLife's marketing campaigns, events and initiatives across the Super, Corporate and Retail channels. This position requires a dynamic individual who can manage multiple projects, collaborate with various departments, and ensure that all activities align with MetLife's strategic goals and brand standards.
Key Responsibilities
The Marketing Services Manager will play a pivotal role in supporting the planning, coordination, and execution of MetLife's marketing campaigns, events and initiatives across the Super, Corporate and Retail channels. This position requires a dynamic individual who can manage multiple projects, collaborate with various departments, and ensure that all activities align with MetLife's strategic goals and brand standards.
Marketing Campaigns and Promotions
Support the Marketing and Member Engagement Managers in the development and execution of targeted marketing campaigns and initiatives, including content creation, which promotes MetLife's products, services, people and events, across email, web, social media, and other promotional material.
Workflow Management
Support the effective delivery of a workflow management process across the Customer & Marketing team, which includes creating transparency and visibility across all activities and initiatives being worked on by the team in one centralised location.
Marketing Services
Support the review, design and optimisation of collateral requested by internal stakeholders (via our Customer & Marketing digital front door), including product documents, tender material, award submissions, external presentations, and event invites, ensuring appropriate due diligence is conducted and adherence to brand guidelines.
Event Planning and Execution
Assist in the planning and execution of MetLife's external events, including conferences, webinars, and sponsorships. Coordinate logistics, speaker arrangements, manage event timelines, monitor budgets, and prepare post-event reporting to support continuous improvement. This may involve leaning in and supporting on internal events at times.
Vendor Management
Oversee and coordinate relationships with external vendors and suppliers as it relates to activities marketing campaigns, events and initiatives. Ensure all vendors are appropriately onboarded and regularly reviewed from a legal, risk and compliance perspective, and that services are delivered as agreed.
Stakeholder Collaboration
Manage strong relationships with key stakeholders, including cross functional collaboration across MetLife Australia, as well as external vendors, clients and prospects.
Knowledge, Skills & Competencies Required
Preferred Experience
Bachelor's degree or Diploma in Marketing, Communications, Event Management, or a related field.
Knowledge of Workflow Management Platforms.
Familiarity with AI tools.
Proficiency across the Microsoft Office Suite.
Usage of Adobe Photoshop, Illustrator, and InDesign to create and update marketing collateral, documents and forms.
Strong organisational and project management skills.
Excellent communication and interpersonal skills.
Budget planning and allocation.
Prior experience in insurance, superannuation or financial services a plus.
Key Competencies
Collaboration: Work effectively with internal teams and external partners to deliver marketing campaigns and initiatives, including strong communication and interpersonal skills.
Organisational and Time Management Skills: Ability to manage multiple tasks, meet deadlines, and work in a fast-paced environment.
Attention to Detail: Meticulously review and ensure accuracy in all tasks, identifying errors, and maintaining high standards of quality and precision.
Problem-Solving: Identifying issues, analysing potential solutions, and implementing effective strategies to overcome challenges and achieve desired outcomes.
Customer Focus: Prioritising customer needs and expectations, delivering exceptional service, and building strong relationships that enhance engagement, satisfaction, and loyalty.
Benefits We Offer
When you join MetLife Australia, you are joining a company that demonstrates holistic care and wellbeing for employees with benefits and programs that address physical, mental, social and financial health. We offer life insurance benefits, generous paid parental leave, market leading menopause and fertility leave, car leasing and more. As well as Employee Assistance Program (EAP), access to 360Health medical support, volunteer leave and study assistance.
About MetLife
Recognised on Fortune magazine's list of the 2026 "World's Most Admired Companies", Fortune World’s 25 Best Workplaces™ for 2026, as well as the Diversity Council of Australia Inclusive Employer Award 2026-2026, MetLife, through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible. Join us!
Location(s)
Posting Location: Sydney, New South Wales
Country
Australia
Working Schedule
Full-Time
Work Arrangement
Hybrid
Relocation Assistance Available
No
Posted Date
1+-Jun-2026
Job ID
++14
Description and Requirements
The Marketing Services Manager will play a pivotal role in supporting the planning, coordination, and execution of MetLife's marketing campaigns, events and initiatives across the Super, Corporate and Retail channels. This position requires a dynamic individual who can manage multiple projects, collaborate with various departments, and ensure that all activities align with MetLife's strategic goals and brand standards.
Key Responsibilities
The Marketing Services Manager will play a pivotal role in supporting the planning, coordination, and execution of MetLife's marketing campaigns, events and initiatives across the Super, Corporate and Retail channels. This position requires a dynamic individual who can manage multiple projects, collaborate with various departments, and ensure that all activities align with MetLife's strategic goals and brand standards.
Marketing Campaigns and Promotions
Support the Marketing and Member Engagement Managers in the development and execution of targeted marketing campaigns and initiatives, including content creation, which promotes MetLife's products, services, people and events, across email, web, social media, and other promotional material.
Workflow Management
Support the effective delivery of a workflow management process across the Customer & Marketing team, which includes creating transparency and visibility across all activities and initiatives being worked on by the team in one centralised location.
Marketing Services
Support the review, design and optimisation of collateral requested by internal stakeholders (via our Customer & Marketing digital front door), including product documents, tender material, award submissions, external presentations, and event invites, ensuring appropriate due diligence is conducted and adherence to brand guidelines.
Event Planning and Execution
Assist in the planning and execution of MetLife's external events, including conferences, webinars, and sponsorships. Coordinate logistics, speaker arrangements, manage event timelines, monitor budgets, and prepare post-event reporting to support continuous improvement. This may involve leaning in and supporting on internal events at times.
Vendor Management
Oversee and coordinate relationships with external vendors and suppliers as it relates to activities marketing campaigns, events and initiatives. Ensure all vendors are appropriately onboarded and regularly reviewed from a legal, risk and compliance perspective, and that services are delivered as agreed.
Stakeholder Collaboration
Manage strong relationships with key stakeholders, including cross functional collaboration across MetLife Australia, as well as external vendors, clients and prospects.
Knowledge, Skills & Competencies Required
Preferred Experience
Bachelor's degree or Diploma in Marketing, Communications, Event Management, or a related field.
Knowledge of Workflow Management Platforms.
Familiarity with AI tools.
Proficiency across the Microsoft Office Suite.
Usage of Adobe Photoshop, Illustrator, and InDesign to create and update marketing collateral, documents and forms.
Strong organisational and project management skills.
Excellent communication and interpersonal skills.
Budget planning and allocation.
Prior experience in insurance, superannuation or financial services a plus.
Key Competencies
Collaboration: Work effectively with internal teams and external partners to deliver marketing campaigns and initiatives, including strong communication and interpersonal skills.
Organisational and Time Management Skills: Ability to manage multiple tasks, meet deadlines, and work in a fast-paced environment.
Attention to Detail: Meticulously review and ensure accuracy in all tasks, identifying errors, and maintaining high standards of quality and precision.
Problem-Solving: Identifying issues, analysing potential solutions, and implementing effective strategies to overcome challenges and achieve desired outcomes.
Customer Focus: Prioritising customer needs and expectations, delivering exceptional service, and building strong relationships that enhance engagement, satisfaction, and loyalty.
Benefits We Offer
When you join MetLife Australia, you are joining a company that demonstrates holistic care and wellbeing for employees with benefits and programs that address physical, mental, social and financial health. We offer life insurance benefits, generous paid parental leave, market leading menopause and fertility leave, car leasing and more. As well as Employee Assistance Program (EAP), access to 360Health medical support, volunteer leave and study assistance.
About MetLife
Recognised on Fortune magazine's list of the 2026 "World's Most Admired Companies", Fortune World’s 25 Best Workplaces™ for 2026, as well as the Diversity Council of Australia Inclusive Employer Award 2026-2026, MetLife, through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible. Join us!
💡 Quick Summary
Seeking a career-building opportunity? The Marketing Services Manager position is now open for candidates interested in the Event Management Jobs sector. This role in Sydney offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Event Management Jobs is a plus.
