Job Description
The Medical Support Specialist (MSS) is responsible for performing routine medical and testing procedures under direct supervision of the treating clinician as well as supports in other areas of the facility as needed including registration and referral management. This role requires efficient and accurate delivery of one-on-one patient care while thriving in a fast-paced environment. The MSS ensures that every patient is treated the with quality clinical care and receives an excellent patient experience from welcoming, respectful, and skillful colleagues.
Awarded by Newsweek as America's Greatest Workplaces 2023 and America’s Greatest Workplaces for Diversity 2024!
Benefits
PTO, Holidays, & Extended Illness Days
401(k) Retirement Plan with Employer Match
Medical, Vision, Prescription, Telehealth, & Dental Plans
Life & Disability Insurances
CME Allowance/Tuition Reimbursement
Training in our best-in-class Occupational Medicine Process Management Model
Center Achievement Bonuses
Medical Malpractice Coverage
Dependent Care Spending Account
Colleague Referral Bonus Program
Employee Discounts
Commuter Benefits
Responsibilities
Perform Department of Transportation (DOT) and Non-DOT drug and ******* testing
Prepare patients for physical examinations, including taking vital signs and any required or requested ancillary testing including but not limited to vaccines and injections, phlebotomy, PFTs, audiogram testing and respirator fit testing
Perform rapid screening tests (influenza, strep, mono, glucose, etc.)
Assist providers during examination and treatment
Responsible for performing routine medical procedures as ordered by treating clinician as well as triaging emergent patients as needed
Prepare and assist clinician with procedure set up and injury care
Apply bandages, dressings and splints as ordered by the treating clinician
Dispense medications and DME as ordered by the treating clinician in accordance with state regulations
Complete quality assurance activities on equipment and medical devices as well as testing processes used in the center
Maintain supplies, clean rooms and equipment, and stock exam rooms
Maintain and operate all medical devices and equipment, including calibration and record keeping in accordance with current policy and procedures
Notify supervisor immediately if equipment is not functioning properly, supplies are needed, or facility is not operating as expected
In partnership with center leadership, assist with patient flow and volume
Keep patients informed of expected wait times during all aspects of the center visit
Responsible for clerical tasks in both the front and back office associated with patient care and proper record keeping
Ensure accuracy in documentation
Perform front office duties: greet patients, obtain authorization, check in/out, communicate wait times, answer multi-line telephone system, and distribute employer results/paperwork as needed
Follow HIPAA guidelines and safety rules
Attend center staff meetings or huddles as required
Assist in maintaining a neat, clean, and orderly appearance throughout the facility
Complete any applicable training including but not limited to clinical competency training that occurs monthly
Qualifications
Medical Assistant Certification from an accredited school (credentials in the state of employment in accordance with state requirements and applicable regulations) or Military Medical Specialist with current Medical Assistant credentials in the state of employment in accordance with state requirements and applicable regulations
Six months or more of medical assistant experience
Knowledge of medical procedures and medical terminology
Concentra is the largest provider of workplace health services in the U.S., with 500+ clinics offering Occupational Medicine, Urgent Care, Physical Therapy, and Advanced Specialist services. We treat one in five workplace injuries, embodying our mission of enhancing America's workforce health, one patient at a time. If you’re ready for a fresh start, consider Concentra.
Concentra is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran and other protected categories.
Job Type: Full-time
Pay: $19.00 - $25.00 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
Flexible schedule
Health insurance
Paid time off
Referral program
Vision insurance
Experience:
Medical Assistant: 1 year (Preferred)
Ability to Commute:
Fairbanks, AK 99701 (Required)
Work Location: In person
Awarded by Newsweek as America's Greatest Workplaces 2023 and America’s Greatest Workplaces for Diversity 2024!
Benefits
PTO, Holidays, & Extended Illness Days
401(k) Retirement Plan with Employer Match
Medical, Vision, Prescription, Telehealth, & Dental Plans
Life & Disability Insurances
CME Allowance/Tuition Reimbursement
Training in our best-in-class Occupational Medicine Process Management Model
Center Achievement Bonuses
Medical Malpractice Coverage
Dependent Care Spending Account
Colleague Referral Bonus Program
Employee Discounts
Commuter Benefits
Responsibilities
Perform Department of Transportation (DOT) and Non-DOT drug and ******* testing
Prepare patients for physical examinations, including taking vital signs and any required or requested ancillary testing including but not limited to vaccines and injections, phlebotomy, PFTs, audiogram testing and respirator fit testing
Perform rapid screening tests (influenza, strep, mono, glucose, etc.)
Assist providers during examination and treatment
Responsible for performing routine medical procedures as ordered by treating clinician as well as triaging emergent patients as needed
Prepare and assist clinician with procedure set up and injury care
Apply bandages, dressings and splints as ordered by the treating clinician
Dispense medications and DME as ordered by the treating clinician in accordance with state regulations
Complete quality assurance activities on equipment and medical devices as well as testing processes used in the center
Maintain supplies, clean rooms and equipment, and stock exam rooms
Maintain and operate all medical devices and equipment, including calibration and record keeping in accordance with current policy and procedures
Notify supervisor immediately if equipment is not functioning properly, supplies are needed, or facility is not operating as expected
In partnership with center leadership, assist with patient flow and volume
Keep patients informed of expected wait times during all aspects of the center visit
Responsible for clerical tasks in both the front and back office associated with patient care and proper record keeping
Ensure accuracy in documentation
Perform front office duties: greet patients, obtain authorization, check in/out, communicate wait times, answer multi-line telephone system, and distribute employer results/paperwork as needed
Follow HIPAA guidelines and safety rules
Attend center staff meetings or huddles as required
Assist in maintaining a neat, clean, and orderly appearance throughout the facility
Complete any applicable training including but not limited to clinical competency training that occurs monthly
Qualifications
Medical Assistant Certification from an accredited school (credentials in the state of employment in accordance with state requirements and applicable regulations) or Military Medical Specialist with current Medical Assistant credentials in the state of employment in accordance with state requirements and applicable regulations
Six months or more of medical assistant experience
Knowledge of medical procedures and medical terminology
Concentra is the largest provider of workplace health services in the U.S., with 500+ clinics offering Occupational Medicine, Urgent Care, Physical Therapy, and Advanced Specialist services. We treat one in five workplace injuries, embodying our mission of enhancing America's workforce health, one patient at a time. If you’re ready for a fresh start, consider Concentra.
Concentra is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran and other protected categories.
Job Type: Full-time
Pay: $19.00 - $25.00 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
Flexible schedule
Health insurance
Paid time off
Referral program
Vision insurance
Experience:
Medical Assistant: 1 year (Preferred)
Ability to Commute:
Fairbanks, AK 99701 (Required)
Work Location: In person
💡 Quick Summary
Seeking a career-building opportunity? The Medical Assistant position is now open for candidates interested in the Back Office Jobs sector. This role in Fairbanks offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Back Office Jobs is a plus.
