Job Description
Overview
Join our dynamic team as a Front Office Manager of a busy cardiology practice, where you will lead the front desk operations with enthusiasm, ensuring an exceptional patient experience at every touchpoint. This role is perfect for a proactive, energetic professional passionate about patient care. You will oversee daily front office activities, coordinate patient appointments and procedures, coordinate provider scheduling, and maintain smooth communication across back office and ultrasound departments to uphold our commitment to excellence. Your leadership will set the tone for a welcoming environment that delights guests and supports team success.
Duties
Supervise and coordinate all front office operations, including patient appointment and procedure scheduling, as well as provider scheduling.
Manage patient relations by addressing concerns promptly and professionally, fostering positive experiences that encourage repeat visits
Train and mentor office staff on patient care standards, phone etiquette, empathy, and compassion.
Supervise front office team members and coordinate their daily assignments at our two offices.
Collaborate with back office and ultrasound department to resolve patient issues swiftly and maintain high service standards
Requirements
Proven experience in Epic EMR system and basic IT skills.
Strong prior experience working in cardiology offices.
Ability to coordinate and schedule procedures at local hospitals.
Multilingual or bilingual skills preferred to enhance communication with diverse guests
Excellent interpersonal skills with a friendly, professional demeanor
Ability to lead a team effectively while maintaining high standards of phone etiquette and guest interaction.
Experience in human resources and ability to manage a large team.
Pay: $29.00 - $40.00 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
Flexible schedule
Health insurance
Paid time off
Vision insurance
Work Location: In person
Join our dynamic team as a Front Office Manager of a busy cardiology practice, where you will lead the front desk operations with enthusiasm, ensuring an exceptional patient experience at every touchpoint. This role is perfect for a proactive, energetic professional passionate about patient care. You will oversee daily front office activities, coordinate patient appointments and procedures, coordinate provider scheduling, and maintain smooth communication across back office and ultrasound departments to uphold our commitment to excellence. Your leadership will set the tone for a welcoming environment that delights guests and supports team success.
Duties
Supervise and coordinate all front office operations, including patient appointment and procedure scheduling, as well as provider scheduling.
Manage patient relations by addressing concerns promptly and professionally, fostering positive experiences that encourage repeat visits
Train and mentor office staff on patient care standards, phone etiquette, empathy, and compassion.
Supervise front office team members and coordinate their daily assignments at our two offices.
Collaborate with back office and ultrasound department to resolve patient issues swiftly and maintain high service standards
Requirements
Proven experience in Epic EMR system and basic IT skills.
Strong prior experience working in cardiology offices.
Ability to coordinate and schedule procedures at local hospitals.
Multilingual or bilingual skills preferred to enhance communication with diverse guests
Excellent interpersonal skills with a friendly, professional demeanor
Ability to lead a team effectively while maintaining high standards of phone etiquette and guest interaction.
Experience in human resources and ability to manage a large team.
Pay: $29.00 - $40.00 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
Flexible schedule
Health insurance
Paid time off
Vision insurance
Work Location: In person
💡 Quick Summary
Seeking a career-building opportunity? The Medical Office Administrator position is now open for candidates interested in the Back Office Jobs sector. This role in Ladera Ranch offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Back Office Jobs is a plus.
