Job Description
Entity: Bison Family Medical Clinic on Pembina
Position Title: Medical Office Assistant
Salary Range: $17-$19 CAD per hour
Job Class: Full Time
Work Location: 1686 Pembina Highway
About the Company:
WELL’s mission is to tech-enable healthcare providers. We do this by developing the best technologies, services, and support available, which ensures healthcare providers are empowered to positively impact patient outcomes. WELL’s comprehensive healthcare and digital platform includes extensive front and back-office management software applications that help physicians run and secure their practices. WELL’s solutions enable more than 42,000 healthcare providers between the US and Canada and power the largest owned and operated healthcare ecosystem in Canada with more than 220 clinics supporting primary care, specialized care, and diagnostic services. In the United States WELL’s solutions are focused on specialized markets such as the gastrointestinal market, women’s health, primary care, and mental health. WELL, is publicly traded on the Toronto Stock Exchange under the symbol “WELL” and on the OTC Exchange under the symbol “WHTCF”. To learn more about the Company, please visit: www.well.company.
Position Summary:
The Medical Office Assistant / Front Desk role at Bison Family Medical Clinic Inc. is a dynamic and integral position responsible for ensuring the smooth and efficient daily operations of the clinic. This role requires a proactive, detail-oriented, and organized individual who thrives in a fast-paced medical environment. The role involves a wide range of tasks, from preparing doctors’ rooms to assisting with administrative and clinical duties, contributing to the clinic's overall success.
What you will be doing:
Clinical Support:
At the beginning of each day, ensure doctor's rooms are properly stocked, organized, and ready for patient appointments.
Replenish inventory, including printer paper and other essentials, as needed.
Ensure all computers and wall units are powered on and ready for use.
Ensure clinic doors are open on time to welcome patients.
After a doctor completes a procedure, immediately clean and sterilize instruments and equipment.
Maintain a clean and organized office environment, including stocking doctor's rooms throughout the day and providing requested items.
Provide translation services and chaperoning as needed to support doctors and patients.
Utilize LEAP steps to address challenging customer situations and coworker interactions.
Doctor Support:
Collaborate with front desk staff to manage referrals and requests for diagnostic imaging, ensuring timely submission.
Manage all billing-related tasks, including insurance claims, WCB, APS's, and more. Organize and complete billing tasks promptly.
Assist doctors in completing necessary billing-related documentation and promptly forward it to the appropriate personnel.
Assist doctors in their daily tasks to ensure smooth workflow, including handling urgent tasks such as arranging CT scans for suspected cancer cases.
Prioritize and complete all tasks promptly, ensuring work is well-organized and relevant.
Collaboration and Professionalism:
Work closely with front desk staff, providing lunchtime coverage and ensuring seamless clinic operations.
Assist with EKGs and Spirometry tests when front desk staff is busy.
Assist in booking follow-up appointments for patients as directed by doctors.
Interact professionally with patients, handling sensitive and challenging situations with empathy and respect.
Maintain patient confidentiality and practice professionalism at all times.
Collaborate with doctors, nurses, and fellow staff members to provide exceptional patient care and support.
Delegate tasks when necessary and seek assistance when tasks become overwhelming.
Administrative Tasks:
Handle prescription requests and manage sending prescriptions to pharmacies.
Responsible for counting vaccines weekly and maintaining an accurate inventory list.
Conduct regular inventory checks and place orders for necessary supplies as per the need.
Daily pickup and drop-off of mail.
Keep the samples closet organized and maintain clinic bulletin boards.
Perform ad hoc duties as assigned by the supervisor, billing team, HR, or manager.
You have:
Emotional Intelligence
Experience working with Accuro
Ability to be aware of others’ perceptions and to use logic and reason to identify the strengths and weaknesses of alternative solutions
Ability to bring others together
Integrity
Honesty
Willingness to take initiative
The salary offered for this position falls within a specified salary range and will be determined based on a variety of factors, including but not limited to the candidate's experience, qualifications, skills, and the specific needs of the organization. At WELL, we believe in fair and equitable compensation, and our goal is to offer a competitive salary that reflects the value and expertise of the selected candidate.
WELL, is committed to supporting a diverse, inclusive, and accessible workplace. We welcome and celebrate the diversity of applicants and team members across ability, race, gender identity, ****** orientation, and perspective. We strive to create an inclusive workplace where differences are celebrated and fuel our success – this is the WELL Way!
WELL has been independently certified as a Great Place to Work® by Great Place to Work Institute® Canada, an achievement that reflects the company’s strong commitment to creating a workplace culture centered on trust, inclusivity, and employee well-being, aligning with its ‘Healthy Place to Work’ ESG strategy pillar.
Want Read more about us: https://stories.well.company/
Position Title: Medical Office Assistant
Salary Range: $17-$19 CAD per hour
Job Class: Full Time
Work Location: 1686 Pembina Highway
About the Company:
WELL’s mission is to tech-enable healthcare providers. We do this by developing the best technologies, services, and support available, which ensures healthcare providers are empowered to positively impact patient outcomes. WELL’s comprehensive healthcare and digital platform includes extensive front and back-office management software applications that help physicians run and secure their practices. WELL’s solutions enable more than 42,000 healthcare providers between the US and Canada and power the largest owned and operated healthcare ecosystem in Canada with more than 220 clinics supporting primary care, specialized care, and diagnostic services. In the United States WELL’s solutions are focused on specialized markets such as the gastrointestinal market, women’s health, primary care, and mental health. WELL, is publicly traded on the Toronto Stock Exchange under the symbol “WELL” and on the OTC Exchange under the symbol “WHTCF”. To learn more about the Company, please visit: www.well.company.
Position Summary:
The Medical Office Assistant / Front Desk role at Bison Family Medical Clinic Inc. is a dynamic and integral position responsible for ensuring the smooth and efficient daily operations of the clinic. This role requires a proactive, detail-oriented, and organized individual who thrives in a fast-paced medical environment. The role involves a wide range of tasks, from preparing doctors’ rooms to assisting with administrative and clinical duties, contributing to the clinic's overall success.
What you will be doing:
Clinical Support:
At the beginning of each day, ensure doctor's rooms are properly stocked, organized, and ready for patient appointments.
Replenish inventory, including printer paper and other essentials, as needed.
Ensure all computers and wall units are powered on and ready for use.
Ensure clinic doors are open on time to welcome patients.
After a doctor completes a procedure, immediately clean and sterilize instruments and equipment.
Maintain a clean and organized office environment, including stocking doctor's rooms throughout the day and providing requested items.
Provide translation services and chaperoning as needed to support doctors and patients.
Utilize LEAP steps to address challenging customer situations and coworker interactions.
Doctor Support:
Collaborate with front desk staff to manage referrals and requests for diagnostic imaging, ensuring timely submission.
Manage all billing-related tasks, including insurance claims, WCB, APS's, and more. Organize and complete billing tasks promptly.
Assist doctors in completing necessary billing-related documentation and promptly forward it to the appropriate personnel.
Assist doctors in their daily tasks to ensure smooth workflow, including handling urgent tasks such as arranging CT scans for suspected cancer cases.
Prioritize and complete all tasks promptly, ensuring work is well-organized and relevant.
Collaboration and Professionalism:
Work closely with front desk staff, providing lunchtime coverage and ensuring seamless clinic operations.
Assist with EKGs and Spirometry tests when front desk staff is busy.
Assist in booking follow-up appointments for patients as directed by doctors.
Interact professionally with patients, handling sensitive and challenging situations with empathy and respect.
Maintain patient confidentiality and practice professionalism at all times.
Collaborate with doctors, nurses, and fellow staff members to provide exceptional patient care and support.
Delegate tasks when necessary and seek assistance when tasks become overwhelming.
Administrative Tasks:
Handle prescription requests and manage sending prescriptions to pharmacies.
Responsible for counting vaccines weekly and maintaining an accurate inventory list.
Conduct regular inventory checks and place orders for necessary supplies as per the need.
Daily pickup and drop-off of mail.
Keep the samples closet organized and maintain clinic bulletin boards.
Perform ad hoc duties as assigned by the supervisor, billing team, HR, or manager.
You have:
Emotional Intelligence
Experience working with Accuro
Ability to be aware of others’ perceptions and to use logic and reason to identify the strengths and weaknesses of alternative solutions
Ability to bring others together
Integrity
Honesty
Willingness to take initiative
The salary offered for this position falls within a specified salary range and will be determined based on a variety of factors, including but not limited to the candidate's experience, qualifications, skills, and the specific needs of the organization. At WELL, we believe in fair and equitable compensation, and our goal is to offer a competitive salary that reflects the value and expertise of the selected candidate.
WELL, is committed to supporting a diverse, inclusive, and accessible workplace. We welcome and celebrate the diversity of applicants and team members across ability, race, gender identity, ****** orientation, and perspective. We strive to create an inclusive workplace where differences are celebrated and fuel our success – this is the WELL Way!
WELL has been independently certified as a Great Place to Work® by Great Place to Work Institute® Canada, an achievement that reflects the company’s strong commitment to creating a workplace culture centered on trust, inclusivity, and employee well-being, aligning with its ‘Healthy Place to Work’ ESG strategy pillar.
Want Read more about us: https://stories.well.company/
💡 Quick Summary
Seeking a career-building opportunity? The Medical Office Assistant position is now open for candidates interested in the Back Office Jobs sector. This role in Manitoba offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Back Office Jobs is a plus.
