Medical Office Assistant Manager

Job Summary

The Baylor Scott & White Institute for Rehabilitation is currently looking for a dedicated Medical Office Assistant Manager to join their dynamic team. In this role, you will play a vital part in ensuring seamless patient care and efficient administrative operations within the outpatient setting.

Main Responsibilities:

Work closely with the center manager to coordinate patient appointments and reduce cancellations

Efficiently register patient information, documenting it accurately in the electronic medical record

Process patient insurance verifications, securing necessary authorizations, and clearly explaining benefits and financial commitments

Collect patient payments for each visit

Implement effective document management through scanning and secure storage

Conduct daily charge reconciliations for clean claim submissions

Offer prompt assistance to patients and internal stakeholders

Oversee office supply management and handle incoming correspondence

Necessary Qualifications:

A high school diploma or equivalent is mandatory

Customer service experience and knowledge of insurance verification procedures are highly desirable