Medical Office Associate
Profile insights
Here’s how the job qualifications align with your profile.
Skills
Hospital experience
(Required)
Typing
(Required)
Microsoft Office
(Required)
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Do you have experience in Hospital experience?
Education
High school diploma or GED
(Required)
Job details
Here’s how the job details align with your profile.
Pay
$30 - $33 an hour
Job type
Contract
Full-time
Shift and schedule
8 hour shift
Monday to Friday
Work setting
Clinic
Hospital
Medical office
Benefits
Pulled from the full job description
Dental insurance
Health insurance
Vision insurance
Full job description
Duration: 13 weeks contract w/ possibility of extension
Notes:
Onsite role.
Work Hours: 40 hours per week; 8:30am – 5:00pm, Mon – Fri.
Description:
The purpose of this position is to provide secretarial and clerical support to a department.
This position functions independently in carrying out standard and complex office procedures and relating to other physician offices, providers, and families.
Act as primary contact between hospital personnel, employees, vendors, managers, and administration.
Prepares Clinic Charts.
Review and process all incoming referrals via facsimile and RMO system.
Greets families, answers questions, and direct families to other areas of the hospital.
Gathers accurate patient’s demographic information.
Schedules appointments for patients, as directed by departmental policies.
Verifies insurance eligibility.
Maintains knowledge of contracted payers and other revenue sources.
Register patients via Meditech for appointments.
Process all patient billing according to hospital policy.
Receive and post payments according to hospital policy.
Assist families with completion of forms (Medical records request, medical clearance for surgery as needed, immunization request, etc.).
Obtain and issue authorizations and referrals as needed for clinic, ED, inpatient, and surgical procedures as needed.
Support phone queue.
Maintains schedules.
Continue to develop professional education and updates skills regularly.
Participates in conferences and departmental meetings as required.
Arrange interpreter services as needed.
Demonstrates the ability to work under pressure, with constant interruptions.
Complies with established departmental policies and procedures, objectives, quality assurance program, customer service, safety, environmental and infection control standards.
Qualifications:
High School Diploma, GED, or equivalent.
2 years’ experience in Physician, Medical office, or Hospital setting.
Personal computer knowledge and skill preferably with Microsoft Office.
Able to promote a constructive and positive atmosphere within the work area by demonstrating the ability to cooperate with and assist physicians and other staff.
Able to remain flexible in staffing patterns and resolution of staffing conflicts; the ability to be a team player.
The ability to use appropriate organizational skills in setting priorities for work.
Strong verbal and written communication skills; transcription
Able to be an effective problem solver through active problem identifications and collaboration with other staff, physicians, providers, insurers, other staff, managers from other departments, and Hospital Administration.
Able to resolve conflicts in a pro-active manner that demonstrates a high level of customer service.
Job Types: Full-time, Contract
Pay: $30.00 - $33.00 per hour
Expected hours: 40 per week
Benefits:
Dental insurance
Health insurance
Vision insurance
Schedule:
8 hour shift
Monday to Friday
Education:
High school or equivalent (Required)
Experience:
Physician, Medical Office, or Hospital setting: 1 year (Required)
Microsoft Office: 2 years (Required)
Minimum Typing Speed of 55 WPM: 2 years (Required)
Office Assistance / Admin: 2 years (Required)
Ability to Commute:
Oakland, CA 94605 (Required)
Work Location: In person