Medical Office Receptionist

Job highlights

Identified by Google from the original job post

Qualifications

Must be familiar with the ages/stages of a TX Health Steps and the required paperwork parents/patients must fill out to be compliant

Be familiar with TVFC requirements for vaccinating patients, be able to accurately review a child’s immunization record to determine what vaccines are needed/missing

Be able to perform hearing and vision screenings on patients 5yrs and older

Be able to perform in-house labs such as PKU’s, Hemoglobin, Lead, etc

Bilingual, preferrable

Confident

Reliable

Dependable

Multi-tasking

Flexibility

Telephone skills, etiquette

Customer service

Time management

Organization

Attention to detail

Scheduling

Word processing

Professionalism

Quality focus

Compassionate

Empathetic

HIPPA compliance

Responsibilities

The person in this position is part of the TEAM CONCEPT at SILVERBELL PEDIATRICS which is to devote the delivery of primary care in a pediatric clinic setting

JOB SUMMARY: Pediatric medical assistants work with pediatricians providing care to infants, children and teens under the age of 21

The front office assistant is responsible for the business/paperwork side of the practice

Checking in patients

Collecting and verifying insurance information

Collecting co-pays, co-insurances, deductibles, any patient balances owed or any other forms of payment

Must have an in-depth knowledge of the insurance verification process and how to calculate collection of copays, co-insurance and/or deductible amounts

Collecting new patient forms

Verifying eligibility for all visits

Updating patient files

Scheduling laboratory tests and appointments

Scheduling new patients and follow-up appointments

Answering office phone calls/taking after hours call

Setting up phone appointments

Verifying appointments with patients by phone

Collecting and processing laboratory reports

Processing referrals and obtaining authorizations

Patients often spend the most time with back office pediatric medical assistants

Back-office duties include but are not limited to:

Take patient vitals, including: O2 and temperature, pulse, respirations, blood pressure, height, length and weight

In children under 3, include head circumference with no blood pressure

Assist in examinations and procedures

Completely fill out laboratory requisitions and collect samples (as needed) and fill out others forms when necessary

Always follow universal precautions to protect self and patients

Provide patient education as needed

Stock exam rooms with supplies, keep track of vaccinations, etc

Perform CLIA waivered tests

Obtain a brief medical history

Ask about the reason for the visit and collect symptom information for the patient chart

Give the patient vaccinations (as needed) and record the location of injection, lot number, vaccination name and method of injection

This information is then recorded on the patient vaccination record

Between patients, back office medical assistants clean, disinfect and prepare rooms for the next patient

From time to time, pediatric medical assistants perform special duties to assist the pediatrician

Special duties may include obtaining specimens for rapid strep tests, respiratory panel, blood draws and administer medications ordered by the provider

Both front office and back office staff are equally responsible for:

Daily housekeeping duties: sweeping/mopping floors, wiping down/sterilizing patient waiting rooms/emptying out the trash bins, etc

Answer office phone calls/taking after hours call

Cross cover/cross training between front/back-office duties as needed

Any other duties or responsibilities the provider and/or office manager may assign as needed

Ability to relate to the public regardless of racial, ethnic and economic status

Job description

Silverbell Pediatrics is now hiring a CERTIFIED MEDICAL ASSISTANT. Please send resumes to: gloria.sbpeds@gmail.com. NO PHONE CALLS PLEASE!

The person in this position is part of the TEAM CONCEPT at SILVERBELL PEDIATRICS which is to devote the delivery of primary care in a pediatric clinic setting.

JOB SUMMARY: Pediatric medical assistants work with pediatricians providing care to infants, children and teens under the age of 21.

Front Office Duties

The front office pediatric medical assistant is the first person most patients encounter within an office setting. The front office assistant is responsible for the business/paperwork side of the practice.

Front office duties include but are not limited to:

• Checking in patients.

• Collecting and verifying insurance information.

• Collecting co-pays, co-insurances, deductibles, any patient balances owed or any other forms of payment.

• Must have an in-depth knowledge of the insurance verification process and how to calculate collection of copays, co-insurance and/or deductible amounts.

• Collecting new patient forms.

• Verifying eligibility for all visits.

• Updating patient files.

• Scheduling laboratory tests and appointments.

• Scheduling new patients and follow-up appointments.

• Answering office phone calls/taking after hours call.

• Setting up phone appointments.

• Verifying appointments with patients by phone.

• Collecting and processing laboratory reports.

• Processing referrals and obtaining authorizations.

Back Office Duties

Patients often spend the most time with back office pediatric medical assistants. Back-office duties include but are not limited to:

• Take patient vitals, including: O2 and temperature, pulse, respirations, blood pressure, height, length and weight. In children under 3, include head circumference with no blood pressure.

• Assist in examinations and procedures.

• Completely fill out laboratory requisitions and collect samples (as needed) and fill out others forms when necessary.

• Always follow universal precautions to protect self and patients.

• Provide patient education as needed.

• Stock exam rooms with supplies, keep track of vaccinations, etc.

• Perform CLIA waivered tests

• Obtain a brief medical history

• Ask about the reason for the visit and collect symptom information for the patient chart.

• Give the patient vaccinations (as needed) and record the location of injection, lot number, vaccination name and method of injection. This information is then recorded on the patient vaccination record.

• Between patients, back office medical assistants clean, disinfect and prepare rooms for the next patient.

• Must be familiar with the ages/stages of a TX Health Steps and the required paperwork parents/patients must fill out to be compliant.

• Be familiar with TVFC requirements for vaccinating patients, be able to accurately review a child’s immunization record to determine what vaccines are needed/missing.

• Be able to perform hearing and vision screenings on patients 5yrs and older.

• Be able to perform in-house labs such as PKU’s, Hemoglobin, Lead, etc.

Special Duties

From time to time, pediatric medical assistants perform special duties to assist the pediatrician. Special duties may include obtaining specimens for rapid strep tests, respiratory panel, blood draws and administer medications ordered by the provider.

Both front office and back office staff are equally responsible for:

• Daily housekeeping duties: sweeping/mopping floors, wiping down/sterilizing patient waiting rooms/emptying out the trash bins, etc.

• Answer office phone calls/taking after hours call.

• Cross cover/cross training between front/back-office duties as needed.

• Any other duties or responsibilities the provider and/or office manager may assign as needed.

• Ability to relate to the public regardless of racial, ethnic and economic status.

Skills / Qualifications:

• Bilingual, preferrable

• Confident

• Reliable

• Dependable

• Multi-tasking

• Flexibility

• Telephone skills, etiquette

• Customer service

• Time management

• Organization

• Attention to detail

• Scheduling

• Word processing

• Professionalism

• Quality focus

• Compassionate

• Empathetic

• HIPPA compliance