Job Description
Join Australia’s largest telehealth Dermatology service - Virtual Dermatology
Fully remote / Work from home
Massive opportunities for career development and growth
This opportunity is for a Medical Receptionist to join the Virtual Dermatology team in a fully remote, work from home role. Learn more about us here - www.virtualdermatology.com.au
Overview of the Position
As a Medical Receptionist, you’ll be responsible for ensuring Virtual Dermatology’s doctors have all the administrative support needed to deliver excellent and efficient care. You’ll also be helping patients through their care journey, and ensure they have the best possible experience.
Who we are
Virtual Dermatology is on a mission to provide the best dermatology care to everyone in Australia. Having started 2 years ago, we’ve seen amazing growth and are now Australia’s largest telehealth Dermatology service. Accelerate your career - join our company and grow with us!
What you’ll be doing
Some of the tasks and responsibilities you’ll have include:
Answering calls during hours of work that are within normal business hours. Actioning any tasks arising from these calls.
Ensuring patients have completed pre-consult questionnaires and photo uploads
Finalising billings/charges and Medicare claims
Solving patient issues such as rescheduling, cancellations, billing issues, etc.
Actioning tasks any tasks requested by doctors, e.g. chasing blood test results, etc
Providing suggestions for improvements and automations, actioning or creating these where appropriate.
Some optional areas that you can be involved in, or grow into:
Social media, marketing
Business development
Practice management
Data analytics, automations and AI development
Who you are
2+ years experience in a medical receptionist or similar customer service role
Capable handling situations as they occur and comfortable working without supervision
Confident working online and comfortable with technology. We use cloud-based platforms for everything we do, and being comfortable on these systems is essential.
Bonus points for:
Experience working from home
Experience in customer service
Flexibility in weekly schedule (to match when our doctors are working)
Additional skills in social media, marketing or business development
Hours of Work and Remuneration
Full time role
Regular Saturdays (approx 0800-1300)
Regular hours of work each week, with flexibility in terms of hours (after hours work is available)
Remuneration is on an hourly basis and entirely dependent on your level of experience and skills
How to apply
Submit a CV and cover letter
In your cover letter, please clearly state:
Confirmation that you can commit to working every Saturday
Other weekday hours of work
Start date
Remuneration expectations
Note we will not progress your application unless you include the above!
Fully remote / Work from home
Massive opportunities for career development and growth
This opportunity is for a Medical Receptionist to join the Virtual Dermatology team in a fully remote, work from home role. Learn more about us here - www.virtualdermatology.com.au
Overview of the Position
As a Medical Receptionist, you’ll be responsible for ensuring Virtual Dermatology’s doctors have all the administrative support needed to deliver excellent and efficient care. You’ll also be helping patients through their care journey, and ensure they have the best possible experience.
Who we are
Virtual Dermatology is on a mission to provide the best dermatology care to everyone in Australia. Having started 2 years ago, we’ve seen amazing growth and are now Australia’s largest telehealth Dermatology service. Accelerate your career - join our company and grow with us!
What you’ll be doing
Some of the tasks and responsibilities you’ll have include:
Answering calls during hours of work that are within normal business hours. Actioning any tasks arising from these calls.
Ensuring patients have completed pre-consult questionnaires and photo uploads
Finalising billings/charges and Medicare claims
Solving patient issues such as rescheduling, cancellations, billing issues, etc.
Actioning tasks any tasks requested by doctors, e.g. chasing blood test results, etc
Providing suggestions for improvements and automations, actioning or creating these where appropriate.
Some optional areas that you can be involved in, or grow into:
Social media, marketing
Business development
Practice management
Data analytics, automations and AI development
Who you are
2+ years experience in a medical receptionist or similar customer service role
Capable handling situations as they occur and comfortable working without supervision
Confident working online and comfortable with technology. We use cloud-based platforms for everything we do, and being comfortable on these systems is essential.
Bonus points for:
Experience working from home
Experience in customer service
Flexibility in weekly schedule (to match when our doctors are working)
Additional skills in social media, marketing or business development
Hours of Work and Remuneration
Full time role
Regular Saturdays (approx 0800-1300)
Regular hours of work each week, with flexibility in terms of hours (after hours work is available)
Remuneration is on an hourly basis and entirely dependent on your level of experience and skills
How to apply
Submit a CV and cover letter
In your cover letter, please clearly state:
Confirmation that you can commit to working every Saturday
Other weekday hours of work
Start date
Remuneration expectations
Note we will not progress your application unless you include the above!
💡 Quick Summary
Seeking a career-building opportunity? The Medical Receptionist - 100% work from home position is now open for candidates interested in the Work from home Jobs sector. This role in Sydney offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Work from home Jobs is a plus.