Medical Receptionist

Location

Bella Vista NSW 2153

Benefits

Pulled from the full job description

Employee mentoring program

Full job description

Job Opportunity: Full-Time / Part-time Medical Receptionist at PainMed

Location: Norwest

Hours: Variable [ Full-Time 38hrs]

At PainMed, we are a dedicated specialist pain management centre, committed to providing expert, compassionate care to patients living with chronic and complex pain conditions. We’re currently seeking an enthusiastic and professional Medical Receptionist to join our growing team.

This is a full-time position based primarily at our Norwest clinic.

As the first point of contact for our patients, you will play a key role in creating a welcoming and supportive environment. You’ll assist in the daily administrative operations of the clinic and work closely with our specialist medical team to deliver a smooth and efficient patient experience.

Key Responsibilities

Greet and assist patients, visitors, and staff in a warm and professional manner

Answer and manage incoming calls, messages, and patient enquiries

Schedule and coordinate appointments efficiently

Maintain accurate and confidential patient records

Process payments, Medicare, and private health fund claims

Liaise with external third parties (e.g. referring doctors, insurers, allied health providers)

Provide administrative support to clinicians and practice managers

What We’re Looking For:

Experience in a medical reception or healthcare admin role (preferred)

Excellent communication, customer service, and interpersonal skills

High attention to detail with strong organisational and time management abilities

Ability to work both independently and as part of a team

Professional, proactive, and patient-focused attitude

Current driver’s licence and reliable transport (desirable )

What We Offer:

A positive, inclusive, and supportive workplace culture

Exposure to a specialist medical environment and expert team

Professional development opportunities

Competitive salary and consistent full-time hours

The chance to make a meaningful impact in patients’ healthcare journeys

Job Types: Full-time, Part-time

Pay: $47,405.00 – $82,819.70 per year

Expected hours: No more than 38 per week

Benefits:

Employee mentoring program

Schedule:

8 hour shift

Fixed shift

No weekends

Work Location: In person