Medical Receptionist

Location

Brisbane QLD

Full job description

Highgate Hill Doctors is a privately owned practice providing families with high quality Primary Health Care in a warm, inclusive, and caring environment. We pride ourselves on building positive patient experiences, whilst delivering exceptional healthcare and contributing to a healthy community.

About the role

We have an exciting opportunity for an experienced Medical Receptionist to join our team in a Part-time or Casual capacity. Opening hours of the Practice are 7.30am to 5.00pm Monday to Friday, along with Saturday mornings.

Your responsibilities:

Front desk management including all administration duties

Patient management; greeting and welcoming patients, answering phone enquiries, making, and confirming appointments; checking, processing, and managing customer accounts; and assisting callers with general enquiries

Maintenance of the Best Practice patient database

Processing and receipting payments using TYRO, DVA, Workcover and Medicare billing

General housekeeping and upkeep of reception area and Doctors consulting rooms

About you

You are an experienced Receptionist that can work autonomously and efficiently. You are motivated and enthusiastic, and enjoy being a part of a fun and dynamic team.

Skills & Experience:

Minimum 12 months experience as a medical receptionist (required)

Experience with Best Practice software (preferred)

Familiar with processing and receipting payments using TYRO, DVA, Workcover and Medicare billings

Ability to maintain patient confidentiality

Exceptional verbal communication and interpersonal skills

Reliable and punctual

Casual / Part-time hourly rate to be in accordance with Fair Work covered under the Health Professionals and Support Services Award 2020 (Modern Award) dependent on your level of experience.

If Highgate Hill Doctors sounds like a good fit for you, please apply directly with your CV and a short cover letter.