Medical Receptionist

Location

Oran Park NSW 2570

Benefits

Pulled from the full job description

Professional development assistance

Employee assistance program

On-site parking

Full job description

Job Opportunity: Medical Receptionist

Be the first friendly face of MindFlare!

About Us

At MindFlare, we believe it’s not just what you do – it’s how you do it. We take pride in delivering client- and family-centred services, combining compassion, professionalism, and a spark of fun to inspire real change in our community.

We are a therapist-owned and operated practice working predominantly in the Paediatric and Disability sectors, with a strong focus on supporting mental health across the lifespan. We are also a registered NDIS provider and are passionate about creating meaningful connections with our clients and team.

The Opportunity

We are looking for a bright, motivated, and highly organised Medical Receptionist to join our energetic team in a full-time role. If you’re passionate about providing exceptional service and thrive in a fast-paced environment, we’d love to hear from you.

This position is primarily based at our Oran Park clinic, with occasional support needed at our Glenmore Park location (with notice).

What You'll Be Doing

Opening and closing the clinic as required

Greeting clients and visitors warmly and professionally

Managing a busy phone line with prompt and courteous communication

Booking and coordinating client appointments

Handling payments, following up on invoices, and managing billing queries

Uploading and managing client documents in our practice management system

Maintaining accurate client records and registrations

Liaising with referrers and other professionals

Supporting the broader admin and clinical teams

Running occasional errands to support clinic operations

What We’re Looking For

Highly organised with a strong attention to detail

Friendly, approachable, and professional demeanour

Strong verbal and written communication skills

Ability to build rapport with clients and their families

Confident multitasker who can work independently and within a team

Ability to stay calm and efficient under pressure

Proactive and takes pride in their work

Preferred Experience

Minimum 3 years’ experience in Medical or Allied Health administration

Familiarity with the NDIS and its administrative processes

Experience using Halaxy or other practice management software

Why You’ll Love Working at MindFlare

Beautiful, modern office spaces with free on-site parking

A supportive, collaborative team culture where your contributions are celebrated

EAP service for you and your immediate family

A workplace that values fun, connection, and balance

Regular team social events

The opportunity to grow alongside a vibrant and expanding practice

If you're ready to join a team that’s passionate about what they do and how they do it, apply now and bring your energy, warmth, and skills to MindFlare!

To apply, please submit your resume and a cover letter addressing the selection criteria and outlining why you believe you are a great fit for this position.

Job Type: Full-time

Pay: $55,000.00 – $65,000.00 per year

Benefits:

Professional development assistance

Application Question(s):

Do you have knowledge of NDIS and NDIS Administrative processes?

Experience:

Reception: 3 years (Preferred)

Work Authorisation:

Australia (Required)

Work Location: In person