Join Our Team as a Medical Receptionist - Patient Advocate at Soleil Health



About Soleil Health

Welcome to Soleil Health, where cutting-edge medical care meets an unparalleled patient experience. We're transforming healthcare from a clinical obligation to a relaxed and stress-free journey. Our mission is to create a new standard of care, enhancing every step of the patient experience from the moment they enter our doors. By integrating innovative and sought-after services, aesthetically pleasing and calming environments, and fostering collaboration between general practice and specialist care, we revolutionize the patient journey. Our beachside location in Cottesloe offers a tranquil and relaxed coastal atmosphere, prioritizing our patients' holistic well-being and ensuring they feel informed and confident at every touchpoint



The Opportunity:



As a Medical Receptionist - Patient Advocate, you will be the first point of contact for our patients, playing a critical role in their healthcare journey. Your responsibilities will include:



Patient Care: Provide exceptional patient care, ensuring their safety, confidentiality, and comfort.
Appointments & Administration: Manage patient arrivals, schedule clinical appointments, handle accounts, and process Medicare batching.
Communication: Answer inbound calls, respond to emails, and manage booking requests with a friendly and professional demeanor.
Team Collaboration: Work collaboratively with our team, supporting a seamless and efficient operation.


What We’re Looking For:



To be considered for this role, you’ll need:



Professionalism: A polished, approachable manner with top-tier customer service skills.
Communication Skills: The ability to interact effectively with individuals from diverse backgrounds.
Attention to Detail: Strong data entry skills with a focus on accuracy and confidentiality.
Tech Savvy: Comfortable with technology and Best Practice software.
Team Player: Ability to work well in a collaborative team environment.
Dependability: A valid driver’s licence, reliable transport, and full Australian working rights.


Why Join Soleil Health?

This is more than just a job; it's an opportunity to be part of a team that is transforming healthcare. If you're passionate about making a positive impact on people's lives and thrive in a professional, yet relaxed environment, we'd love to hear from you.