Job Description
Established Medical Centre in Sydney CBD is seeking an enthusiastic, friendly and caring receptionist who shares the vision of providing high quality health care. As the first point of contact for all patients, you will importantly represent the practice and help maintain, promote and build its reputation.
We are a very busy general practice located in Sydney CBD within close proximity public transport. We are passionate about providing quality health care to our patients.
The ideal candidate is hard working, customer focused, and a team player. The ability to multi task, have attention to detail, be organised and punctual is desired.
As the practice is fully computerised, we will require the candidate to be IT proficient.
We are seeking someone who is able to join the practice long term.
The practice is well supported by both Principal Doctors, a Practice Manager and providing great facilities and a friendly environment to work in.
This is a CASUAL position with regular weekly rostered hours
The successful applicant will work alongside our team of enthusiastic and supportive receptionists in the important role as the first point of contact for our patients and in support to ensure the smooth operations of all daily reception aspects of the practice.
We are a very busy practice and are looking for a friendly and self-motivated new medical reception team member.
You need to be able to multitask and be efficient on computers and all tasks.
In this busy role you will be expected to handle phones, patients, and doctors’ requests simultaneously.
Long term commitment preferred
Essential Criteria:
Experience in liaising with doctors, staff and allied health professionals and patients on a daily basis
Prior experience with Best Practice software or similar medical billing software
Experience with all Medicare related billings
Ability to multi task and perform appropriately under pressure with attention to detail
Flexibility in working hours/shifts and reliability
Ability to work autonomously as well as within a team
Have excellent computer skills
Excellent customer service skills and effective interpersonal skills
Fluent in written and spoken English language
Availability to cover sick/leave of others
Key Responsibilities include:
Open and Closing of the clinic.
Greeting of practice patients and phone calls in a professional manner.
Managing appointment book, billing, scanning incoming mail, Reports and general reception duties.
Managing of claims to Medicare and DVA, processing of workers compensation claims, issuing invoices/receipts and all private billings, Hicaps
Daily banking reconciliation
Confirming, enter and updating patient registrations and patient notes in computer
Attend to account queries including recalls and reminders
Ensuring of compliance in emergency situations
Exercising confidentiality in relation to patient care and all aspects of the practice
Ensuring that patients are not required to wait excessive periods of time for an appointment, and that patients are informed of possible delays.
Maintaining the practice social media profile and website
The practice online booking system, email campaigns and patient reminders
Assist practice nurse with chronic disease registers
Exporting and importing of patient records
Online claiming reconciliation
Power point presentations for tv waiting screen
Pip registration of closing the gap patients
Stock ordering
Restocking of medical supplies and stationery/office consumables in each consulting room.
Involvement in quality improvement programs and patient feedback initiatives
Other miscellaneous admin tasks and House Keeping/Cleaning duties.
Please send your resume with at least 2 references and cover letter outlining the above job criteria and why you would be suitable for the job.
Job Types: Full-time, Part-time, Casual
Pay: $21.00 – $27.00 per hour
Schedule:
8 hour shift
Monday to Friday
No weekends
Experience:
Medical admin: 1 year (Preferred)
Customer service: 1 year (Preferred)
Work Authorisation:
Australia (Preferred)
Work Location: In person
We are a very busy general practice located in Sydney CBD within close proximity public transport. We are passionate about providing quality health care to our patients.
The ideal candidate is hard working, customer focused, and a team player. The ability to multi task, have attention to detail, be organised and punctual is desired.
As the practice is fully computerised, we will require the candidate to be IT proficient.
We are seeking someone who is able to join the practice long term.
The practice is well supported by both Principal Doctors, a Practice Manager and providing great facilities and a friendly environment to work in.
This is a CASUAL position with regular weekly rostered hours
The successful applicant will work alongside our team of enthusiastic and supportive receptionists in the important role as the first point of contact for our patients and in support to ensure the smooth operations of all daily reception aspects of the practice.
We are a very busy practice and are looking for a friendly and self-motivated new medical reception team member.
You need to be able to multitask and be efficient on computers and all tasks.
In this busy role you will be expected to handle phones, patients, and doctors’ requests simultaneously.
Long term commitment preferred
Essential Criteria:
Experience in liaising with doctors, staff and allied health professionals and patients on a daily basis
Prior experience with Best Practice software or similar medical billing software
Experience with all Medicare related billings
Ability to multi task and perform appropriately under pressure with attention to detail
Flexibility in working hours/shifts and reliability
Ability to work autonomously as well as within a team
Have excellent computer skills
Excellent customer service skills and effective interpersonal skills
Fluent in written and spoken English language
Availability to cover sick/leave of others
Key Responsibilities include:
Open and Closing of the clinic.
Greeting of practice patients and phone calls in a professional manner.
Managing appointment book, billing, scanning incoming mail, Reports and general reception duties.
Managing of claims to Medicare and DVA, processing of workers compensation claims, issuing invoices/receipts and all private billings, Hicaps
Daily banking reconciliation
Confirming, enter and updating patient registrations and patient notes in computer
Attend to account queries including recalls and reminders
Ensuring of compliance in emergency situations
Exercising confidentiality in relation to patient care and all aspects of the practice
Ensuring that patients are not required to wait excessive periods of time for an appointment, and that patients are informed of possible delays.
Maintaining the practice social media profile and website
The practice online booking system, email campaigns and patient reminders
Assist practice nurse with chronic disease registers
Exporting and importing of patient records
Online claiming reconciliation
Power point presentations for tv waiting screen
Pip registration of closing the gap patients
Stock ordering
Restocking of medical supplies and stationery/office consumables in each consulting room.
Involvement in quality improvement programs and patient feedback initiatives
Other miscellaneous admin tasks and House Keeping/Cleaning duties.
Please send your resume with at least 2 references and cover letter outlining the above job criteria and why you would be suitable for the job.
Job Types: Full-time, Part-time, Casual
Pay: $21.00 – $27.00 per hour
Schedule:
8 hour shift
Monday to Friday
No weekends
Experience:
Medical admin: 1 year (Preferred)
Customer service: 1 year (Preferred)
Work Authorisation:
Australia (Preferred)
Work Location: In person
💡 Quick Summary
Seeking a career-building opportunity? The Medical Receptionist - Sydney CBD position is now open for candidates interested in the Receptionist & Front office Jobs sector. This role in Sydney offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Receptionist & Front office Jobs is a plus.