Job Description
Part-Time hours available, Weekday Shifts Only: Keep your nights and weekends free!
World Class Cancer Centre: Specialist Cyberknife Radiation Therapy service
If you have medical reception or practice management experience and want to join an organisation that places patient-focus to the front, we’d love to hear from you!
You will have the opportunity to work at a specialist Radiation Oncology treatment centre. Our vision is to re-imagine stereotactic radiation treatment care standards and increase patient accessibility to a six-star health care experience in targeted Australian states.
About the Role:
We have an opportunity for a Medical Administrator/Radiation Therapy Receptionist to join the team at 5D Clinics. Reporting to the Administration Manager, you will be responsible for the delivery of administrative services for our specialists, to all patients, their carers', other external clients as well as your colleagues.
Key Responsibilities (Secretarial & Day Hospital/Radiation Therapy Administration):
Welcoming patients, collecting and entering personal details, completing admissions paperwork with health fund checks
Scheduling/organising patient appointments, organise day lists for consultant
Prep consult rooms and paperwork for each clinical session
Ensures accurate collection of new patient information
Communicating clearly with patients and their families to ensure all patients are well informed of financial costs related to admissions
Answering telephone calls and responding to enquiries
Communicate fee schedules and enter/process patient invoicing and billing (Private Health and Medicare)
Monitoring and assessing the administration care path of all patients
Oversee wait room and respond to patient queries
Discharge procedures and paperwork
Supporting 5D and Icon's WHS Officers and committees to effectively carry out their responsibilities
Ad-hoc administration/correspondence duties
About you:
We are looking for an experienced Medical Administrator with outstanding customer service to join our team. We are looking for someone who is proactive, personable and enthusiastic about the role. If this sounds like you, we'd love to hear from you.
Skills & Experience:
Experience in a similar role in Radiation Oncology, or similar in-patient settings would be highly advantageous.
Medical Specialist secretarial experience highly advantageous
Experience with Medicare, DVA and Private Health Insurance
Excellent organisational and time management skills
Ability to communicate with clarity both verbally (face-to-face and telephone) and written
Ability to use computer systems – competence required in Word and Excel
Delivery of excellent client service (to internal and/or external clients)
Possessing basic knowledge of medical terminology
About 5D Clinics:
5D Clinics Australia Pty Ltd is a new company formed with 5D Clinics (Perth) and Icon Group to bring cutting-edge Cyberknife Radiotherapy technology to the places needed most across Australia. The entity will serve to leverage each organisation’s strengths and expertise; ultimately providing the most efficient rollout and subsequent service to our new centres.
Together, Icon Group and 5D Clinics have formed a new company: 5D Clinics Australia Pty Ltd
Read more about 5D Clinics here: https://5dclinics.com.au/ ;
About Icon:
Icon Group is Australia’s largest dedicated cancer care provider with a growing reach into New Zealand, Asia and UK. With over 3500 employees our Australian cancer services division is made up of 6 day oncology hospitals, 32 radiation oncology centres and 10 comprehensive centres offering, medical oncology, haematology and radiation oncology services under one roof. The group also encompasses chemotherapy compounding services and pharmacy.
World Class Cancer Centre: Specialist Cyberknife Radiation Therapy service
If you have medical reception or practice management experience and want to join an organisation that places patient-focus to the front, we’d love to hear from you!
You will have the opportunity to work at a specialist Radiation Oncology treatment centre. Our vision is to re-imagine stereotactic radiation treatment care standards and increase patient accessibility to a six-star health care experience in targeted Australian states.
About the Role:
We have an opportunity for a Medical Administrator/Radiation Therapy Receptionist to join the team at 5D Clinics. Reporting to the Administration Manager, you will be responsible for the delivery of administrative services for our specialists, to all patients, their carers', other external clients as well as your colleagues.
Key Responsibilities (Secretarial & Day Hospital/Radiation Therapy Administration):
Welcoming patients, collecting and entering personal details, completing admissions paperwork with health fund checks
Scheduling/organising patient appointments, organise day lists for consultant
Prep consult rooms and paperwork for each clinical session
Ensures accurate collection of new patient information
Communicating clearly with patients and their families to ensure all patients are well informed of financial costs related to admissions
Answering telephone calls and responding to enquiries
Communicate fee schedules and enter/process patient invoicing and billing (Private Health and Medicare)
Monitoring and assessing the administration care path of all patients
Oversee wait room and respond to patient queries
Discharge procedures and paperwork
Supporting 5D and Icon's WHS Officers and committees to effectively carry out their responsibilities
Ad-hoc administration/correspondence duties
About you:
We are looking for an experienced Medical Administrator with outstanding customer service to join our team. We are looking for someone who is proactive, personable and enthusiastic about the role. If this sounds like you, we'd love to hear from you.
Skills & Experience:
Experience in a similar role in Radiation Oncology, or similar in-patient settings would be highly advantageous.
Medical Specialist secretarial experience highly advantageous
Experience with Medicare, DVA and Private Health Insurance
Excellent organisational and time management skills
Ability to communicate with clarity both verbally (face-to-face and telephone) and written
Ability to use computer systems – competence required in Word and Excel
Delivery of excellent client service (to internal and/or external clients)
Possessing basic knowledge of medical terminology
About 5D Clinics:
5D Clinics Australia Pty Ltd is a new company formed with 5D Clinics (Perth) and Icon Group to bring cutting-edge Cyberknife Radiotherapy technology to the places needed most across Australia. The entity will serve to leverage each organisation’s strengths and expertise; ultimately providing the most efficient rollout and subsequent service to our new centres.
Together, Icon Group and 5D Clinics have formed a new company: 5D Clinics Australia Pty Ltd
Read more about 5D Clinics here: https://5dclinics.com.au/ ;
About Icon:
Icon Group is Australia’s largest dedicated cancer care provider with a growing reach into New Zealand, Asia and UK. With over 3500 employees our Australian cancer services division is made up of 6 day oncology hospitals, 32 radiation oncology centres and 10 comprehensive centres offering, medical oncology, haematology and radiation oncology services under one roof. The group also encompasses chemotherapy compounding services and pharmacy.
💡 Quick Summary
Seeking a career-building opportunity? The Medical Receptionist/Medical Admin position is now open for candidates interested in the Office Assistant Jobs sector. This role in Melbourne offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Office Assistant Jobs is a plus.
