Job Description
Qualifications
Citizen or Resident of the United States of America
Ability to speak clearly, hear and write English
Utilize computer programs appropriately, usually involving spreadsheets, word processing, etc.; log in; type 45-60 wpm with minimum errors
Heavy phone and computer usage, often simultaneously
Familiarity with medical terminology, hospital terminology and/or clinics
Technically proficient in the skills necessary to fulfill the government's requirements; will be provided training by the SFVAHS on appointment management, VA policy and procedures
Minimum 6 months experience with medical appointment scheduling in a medical setting
Ability to pass a required level of security clearance (NACI-level background check)
Sit, stand, walk, lift, squat, bend, twist, and reach above shoulders during the work shift
Lift up to 50 lbs from floor to waist
Lift up to 20 lbs
Carry up to 40 lbs a reasonable distance
Push/pull with 30 lbs of force
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, ****** orientation, gender identity, national origin, disability, or status as a protected veteran
Benefits
Weekend coverage may be required on a rotational basis
Competitive packages are available for qualified candidates
Responsibilities
Working hours are Mon-Fri, 8:00am-4:30pm
Acts as the designated scheduler and receptionist, responsible for the performance and coordination of appointment scheduling in accordance with the VHA Directive 1230, Outpatient Scheduling and Process and Procedures
Front desk duties which may vary at each location depending on the individual clinic needs
Adherence to https://www.va.gov/vhapublications/ViewPublication.asp?pub_ID=3218
Answers all phone calls in a timely manner for scheduling requests on a daily, Mon-Fri basis and charts in patient s CPRS chart as required
Works with Lead Scheduler to achieve all patient communications are completed on time and appropriately
Works with Lead Scheduler and scheduling/reception team to ensure all schedulers/receptionists are competent and represent the VA in a positive, proactive demeanor
Participates in quality improvement as requested, in order to ensure that the SF VA Health System is in compliance with all performance measures established by the SFVAHS, Vision 21, VA Central Office, JCAHO, OSHA, SOARS, and Inspector General
Adheres to the SF VA Health System Policy and Procedural Memorandums and the directives and policies set by JCAHO, OSHA, and Hybrid-Title 38
Provides quality customer service for all patients; patient families; VA Staff, contractors, physicians, fellows, residents
Job description
Overview
Ansible Government Solutions, LLC (Ansible) is currently recruiting Medical Support Assistants (Medical Receptionist) to support the locations at the Northern Colorado VA Outpatient Clinic located at 4575 Byrd Dr. Loveland, CO 80538 and 5200 Hahns Peak Dr. Loveland, CO 80535. Working hours are Mon-Fri, 8:00am-4:30pm. Weekend coverage may be required on a rotational basis. Competitive packages are available for qualified candidates.
Ansible Government Solutions, LLC (Ansible) is a Service-Disabled Veteran-Owned Small Business (SDVOSB) providing Federal customers with solutions in many arenas. Our customers face wide-ranging challenges in the fields of national security, health care, and information technology. To address these challenges, we employ intelligent and committed staff who take care of our customers’ success as if it is their own.
Responsibilities
• Acts as the designated scheduler and receptionist, responsible for the performance and coordination of appointment scheduling in accordance with the VHA Directive 1230, Outpatient Scheduling and Process and Procedures. Front desk duties which may vary at each location depending on the individual clinic needs
• Adherence to https://www.va.gov/vhapublications/ViewPublication.asp?pub_ID=3218
• Answers all phone calls in a timely manner for scheduling requests on a daily, Mon-Fri basis and charts in patient s CPRS chart as required
• Works with Lead Scheduler to achieve all patient communications are completed on time and appropriately
• Works with Lead Scheduler and scheduling/reception team to ensure all schedulers/receptionists are competent and represent the VA in a positive, proactive demeanor
• Participates in quality improvement as requested, in order to ensure that the SF VA Health System is in compliance with all performance measures established by the SFVAHS, Vision 21, VA Central Office, JCAHO, OSHA, SOARS, and Inspector General
• Adheres to the SF VA Health System Policy and Procedural Memorandums and the directives and policies set by JCAHO, OSHA, and Hybrid-Title 38
• Provides quality customer service for all patients; patient families; VA Staff, contractors, physicians, fellows, residents
Qualifications
• Citizen or Resident of the United States of America
• Ability to speak clearly, hear and write English
• Utilize computer programs appropriately, usually involving spreadsheets, word processing, etc.; log in; type 45-60 wpm with minimum errors
• Heavy phone and computer usage, often simultaneously
• Familiarity with medical terminology, hospital terminology and/or clinics
• Technically proficient in the skills necessary to fulfill the government's requirements; will be provided training by the SFVAHS on appointment management, VA policy and procedures
• Minimum 6 months experience with medical appointment scheduling in a medical setting
• Certified Medical Assistant (CMA) or comparable training is PREFERRED but not required
• Ability to pass a required level of security clearance (NACI-level background check)
All candidates must be able to:
• Sit, stand, walk, lift, squat, bend, twist, and reach above shoulders during the work shift
• Lift up to 50 lbs from floor to waist
• Lift up to 20 lbs
• Carry up to 40 lbs a reasonable distance
• Push/pull with 30 lbs of force
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, ****** orientation, gender identity, national origin, disability, or status as a protected veteran.
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Citizen or Resident of the United States of America
Ability to speak clearly, hear and write English
Utilize computer programs appropriately, usually involving spreadsheets, word processing, etc.; log in; type 45-60 wpm with minimum errors
Heavy phone and computer usage, often simultaneously
Familiarity with medical terminology, hospital terminology and/or clinics
Technically proficient in the skills necessary to fulfill the government's requirements; will be provided training by the SFVAHS on appointment management, VA policy and procedures
Minimum 6 months experience with medical appointment scheduling in a medical setting
Ability to pass a required level of security clearance (NACI-level background check)
Sit, stand, walk, lift, squat, bend, twist, and reach above shoulders during the work shift
Lift up to 50 lbs from floor to waist
Lift up to 20 lbs
Carry up to 40 lbs a reasonable distance
Push/pull with 30 lbs of force
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, ****** orientation, gender identity, national origin, disability, or status as a protected veteran
Benefits
Weekend coverage may be required on a rotational basis
Competitive packages are available for qualified candidates
Responsibilities
Working hours are Mon-Fri, 8:00am-4:30pm
Acts as the designated scheduler and receptionist, responsible for the performance and coordination of appointment scheduling in accordance with the VHA Directive 1230, Outpatient Scheduling and Process and Procedures
Front desk duties which may vary at each location depending on the individual clinic needs
Adherence to https://www.va.gov/vhapublications/ViewPublication.asp?pub_ID=3218
Answers all phone calls in a timely manner for scheduling requests on a daily, Mon-Fri basis and charts in patient s CPRS chart as required
Works with Lead Scheduler to achieve all patient communications are completed on time and appropriately
Works with Lead Scheduler and scheduling/reception team to ensure all schedulers/receptionists are competent and represent the VA in a positive, proactive demeanor
Participates in quality improvement as requested, in order to ensure that the SF VA Health System is in compliance with all performance measures established by the SFVAHS, Vision 21, VA Central Office, JCAHO, OSHA, SOARS, and Inspector General
Adheres to the SF VA Health System Policy and Procedural Memorandums and the directives and policies set by JCAHO, OSHA, and Hybrid-Title 38
Provides quality customer service for all patients; patient families; VA Staff, contractors, physicians, fellows, residents
Job description
Overview
Ansible Government Solutions, LLC (Ansible) is currently recruiting Medical Support Assistants (Medical Receptionist) to support the locations at the Northern Colorado VA Outpatient Clinic located at 4575 Byrd Dr. Loveland, CO 80538 and 5200 Hahns Peak Dr. Loveland, CO 80535. Working hours are Mon-Fri, 8:00am-4:30pm. Weekend coverage may be required on a rotational basis. Competitive packages are available for qualified candidates.
Ansible Government Solutions, LLC (Ansible) is a Service-Disabled Veteran-Owned Small Business (SDVOSB) providing Federal customers with solutions in many arenas. Our customers face wide-ranging challenges in the fields of national security, health care, and information technology. To address these challenges, we employ intelligent and committed staff who take care of our customers’ success as if it is their own.
Responsibilities
• Acts as the designated scheduler and receptionist, responsible for the performance and coordination of appointment scheduling in accordance with the VHA Directive 1230, Outpatient Scheduling and Process and Procedures. Front desk duties which may vary at each location depending on the individual clinic needs
• Adherence to https://www.va.gov/vhapublications/ViewPublication.asp?pub_ID=3218
• Answers all phone calls in a timely manner for scheduling requests on a daily, Mon-Fri basis and charts in patient s CPRS chart as required
• Works with Lead Scheduler to achieve all patient communications are completed on time and appropriately
• Works with Lead Scheduler and scheduling/reception team to ensure all schedulers/receptionists are competent and represent the VA in a positive, proactive demeanor
• Participates in quality improvement as requested, in order to ensure that the SF VA Health System is in compliance with all performance measures established by the SFVAHS, Vision 21, VA Central Office, JCAHO, OSHA, SOARS, and Inspector General
• Adheres to the SF VA Health System Policy and Procedural Memorandums and the directives and policies set by JCAHO, OSHA, and Hybrid-Title 38
• Provides quality customer service for all patients; patient families; VA Staff, contractors, physicians, fellows, residents
Qualifications
• Citizen or Resident of the United States of America
• Ability to speak clearly, hear and write English
• Utilize computer programs appropriately, usually involving spreadsheets, word processing, etc.; log in; type 45-60 wpm with minimum errors
• Heavy phone and computer usage, often simultaneously
• Familiarity with medical terminology, hospital terminology and/or clinics
• Technically proficient in the skills necessary to fulfill the government's requirements; will be provided training by the SFVAHS on appointment management, VA policy and procedures
• Minimum 6 months experience with medical appointment scheduling in a medical setting
• Certified Medical Assistant (CMA) or comparable training is PREFERRED but not required
• Ability to pass a required level of security clearance (NACI-level background check)
All candidates must be able to:
• Sit, stand, walk, lift, squat, bend, twist, and reach above shoulders during the work shift
• Lift up to 50 lbs from floor to waist
• Lift up to 20 lbs
• Carry up to 40 lbs a reasonable distance
• Push/pull with 30 lbs of force
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, ****** orientation, gender identity, national origin, disability, or status as a protected veteran.
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💡 Quick Summary
Seeking a career-building opportunity? The Medical Support Assistant |Medical Receptionist position is now open for candidates interested in the Receptionist & Front office Jobs sector. This role in Loveland offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Receptionist & Front office Jobs is a plus.