Job description
Job Description And Duties

Under the general direction of the Information Technology Manager I (ITM I) within the Business Analysis & Integration Section (BAIS), the Information Systems Technology Specialist II (ITS II), serves as a highly experienced Business Analysis/Quality Assurance Lead in the design, development of detailed requirements and test cases, testing, implementation, and support in the maintenance of complex enterprise application systems. This position will primarily function within the Information Security Engineering, IT Project Management, Software Engineering, System Engineering and Business Technology Management domains.

The ITS II provides technical expertise, performs as a Business Analyst and Quality Assurance lead, and functions as subject matter expert for the installation and configuration of software upgrades required for operation of DHCS application systems and databases. Provides solutions/recommendations, communicates with customers and management and mentors and trains subordinate staff. The ITS II must possess a high level of knowledge and skill in the areas of Software Development Life Cycle (SDLC) and Software Testing Development Life Cycle (STLC). The ITS II works independently, on teams, and in some instances as a lead to coordinate and implement activities needed to meet the business objectives through the enhancement and modification of application systems and software upgrades. Assignments involve

multiple tasks and require effective oral and written communication.

The salary offer for this position will start in the lowest range. State salary negotiations are only viable for selected candidates who can demonstrate ability to command more than the starting rate in a comparable position.

Full benefits packages available for employee and dependents.

This recruitment has been posted for more vacancies than currently exist as it may be used to fill additional identical vacancies which occur within 180 days of the closing date of this bulletin.

This recruitment may be filled via a Training and Development assignment.

This is position is eligible for telework. Please refer to the duty statement attached below and the “Working Conditions” section on this Job Control for additional information.

You will find additional information about the job in the Duty Statement .

Working Conditions

DHCS has embraced a hybrid work environment. Regular or recurring telework may occur as part of the incumbent’s ongoing regular schedule per DHCS's Telework Policy, in accordance with Government Code Sections 14200-14203.

Telework is based on operational needs for employees who can perform their essential functions remotely and/or whose duties are conducive to teleworking per DHCS’ Telework Policy and in accordance with Government Code Sections 14200 – 14203 for employees residing in California.

Should the incumbent ever need to report to an office, they will need to report to a DHCS office located in Downtown Sacramento.

Minimum Requirements You will find the Minimum Requirements in the Class Specification.
• INFORMATION TECHNOLOGY SPECIALIST II

Additional Documents
• Job Application Package Checklist
• Duty Statement

Position Details

Job Code #:

JC-445520

Position #(s):

802-351-1414-XXX

Working Title:

MEDS Integration BA and QA Lead

Classification:

INFORMATION TECHNOLOGY SPECIALIST II

$8,374.00 - $11,220.00 A

# of Positions:

Multiple

Work Location:

Sacramento County

Telework:

Hybrid

Job Type:

Permanent, Full Time

Department Information

Pending HR Approval

DHCS is California’s health care safety net, helping millions of low-income and disabled Californians each and every day.

DHCS' purpose is to provide equitable access to quality health care leading to a healthy California for all. To accomplish this, DHCS finances and administers state and federal health programs, including medical, dental, mental health, substance abuse treatment services, and long-term care. We work hard every day to fulfill our vital responsibility to support the delivery of quality health care to Californians.

DHCS is a dynamic department with ambitious goals and talented, committed employees. We work hard every day to fulfill our vital responsibility to support the delivery of quality health care to Californians.

DHCS is committed to addressing disparities with our organization and in our communities through efforts toward greater diversity, equity, and inclusion. This is accomplished, in part, by a commitment toward employing a diverse workforce which reflects the many communities we serve, and by promoting and enforcing equal employment opportunities.

Special Requirements

Statement of Qualifications, as applicable

Please list your experience in the following areas:
• Experience delivering excellent customer service in an Information Technology role
• Experience documenting complex business processes
• Experience with project management

Your response to the items outlined above must be addressed and numbered in the same order as listed. Applicants who fail to submit or complete the SOQ as instructed, and submit all the required documents, will be eliminated from the candidate pool.

Requirements for Statement of Qualifications:
• Paper Size to be 8 ½” x 11”
• Left, Right, Top, and Bottom Margins to be 1”
• Font type to be Arial
• Font size to be 12
• Do not exceed two pages in length

Application Instructions

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: 8/22/2024

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s).

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

Department of Health Care Services

Attn: Certification Technician JC-445520

M.S. 1300

P.O. Box 997411

Sacramento , CA 95899-7411

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

Department of Health Care Services

JC-445520

1501 Capitol Avenue, Suite 71.1501

Sacramento , CA 95814

Drop-off location is open weekdays; closed on weekends and holidays

08:00 AM - 05:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.
• Statement of Qualifications - See Statement of Qualifications.

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
• Proficiency in Business Analysis and system design concepts.
• Proficiency in Quality Assurance concepts.
• Proficiency in creating, organizing, reviewing, and executing test plans and test cases.
• Proficiency in SQL and data analysis.
• Proficiency in Enterprise Architecture concepts, principles, and application.
• Knowledge of project management concepts, terms, and methodologies.
• Proficiency in technical report writing, research, and analysis.
• Knowledge of functional and technical requirements and system design concepts.
• Knowledge of the role and responsibility of various sections within an IT organization.
• Knowledge of the role and responsibility of various State control agencies.
• Proficiency in viewing and describing technical situations from a business perspective.
• Proficiency with influencing, motivating, persuading, and leading individuals or groups.

Benefits

DHCS offers a competitive pay schedule and work-life balance for all its employees. The State of California provides comprehensive benefits packages determined by the employee’s bargaining unit and conditions of employment. Some of these benefits:
• Alternative work schedules
• Flexible work hours
• Remote work options
• Medical benefits, including health, dental, and vision insurance
• Paid holidays: 11 paid State holidays, 1 personal paid holiday, and 2 professional development days.
• Pension where employees contribute monthly, as does the Department
• Health insurance in retirement
• Employee Assistance Program
• Loan forgiveness under the federal Public Service Loan Forgiveness Program

For the latest information on the benefits offered by the State of California, please explore the Health Benefits Summary provided by CalHR.

Contact Information

The Hiring Unit Contact is available to answer questions regarding the position or application process.

Hiring Unit Contact:

Meghan Kilby

(916) 713-8054

[email protected]

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact:

EEO Officer

(916) 440-7370

[email protected]

California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Additional Instructions

Using the online application system as specified in the announcement is the preferred method of applying for civil service job opportunities; however, applicants may instead apply by way of U.S. mail, parcel delivery or courier service, or in person, as set forth in this announcement.

Paper applications must include a signature. Dates printed on envelopes by mobile barcodes or equivalent mobile print technology are not acceptable proof of the date the application and any other required documents or materials were filed.

A completed state application (STD. 678) and any documents list under "Required Application Documents" must be submitted with your application package. Applicants who are relying on additional documentation (e.g., transcripts, copy of degrees, certifications, licenses, etc.) in order to prove that they meet the minimum qualifications listed in the Classification Specification (located on the right under "Additional Documentation") must submit those documents with their application package. Failure to submit these documents may result in your application being disqualified. Applications must include a description of the duties performed for each position held; reference to a resume in place of a description of the duties performed will not be accepted.

Applicants must state their basis of eligibility (List Eligibility, Lateral Transfer, Reinstatement, T&D, or Surplus/SROA), and the Job Control (JC) number and/or position number in the "Examination(s) or Job Titl e(s), For Which You Are Applying" section on the STD. 678. Surplus/SROA candidates should submit a copy of their letter with their application. Please remove any confidential information (i.e. social security number, date of birth, etc.) as well as any information regarding your LEAP eligibility and/or exam scores from your documents prior to submission.

Completing the application

A completed state application (STD. 678) and any documents list under “Required Application Documents” must be submitted with your application package. Applicants who are relying on additional documentation (e.g. transcripts, copy of degrees, certifications, licenses, etc.) in order to prove that they meet the minimum qualifications listed in the Classification Specification must submit those documents with their application package. Failure to submit these documents may result in your application being disqualified. Applications must include a description of the duties performed for each position held; reference to a resume in place of a description of the duties performed will not be accepted.

Here is the link to the exam bulletin for

Information Technology Specialist II Exam (ca.gov)

If applying electronically, please note that CalCareers no longer allows applicants to withdraw their applications. If you need assistance to withdraw your application, please contact the Recruitment Section at [email protected]

For all other questions regarding your CalCareer account, please contact CalHR’s CalCareers Unit at (866) 844-8671 or [email protected]

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, *** (includes pregnancy, childbirth, breastfeeding and related medical conditions), and ****** orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.