Meesho Recruitment

The BPO Representative is responsible for providing customer service to Meesho customers. This includes answering calls, resolving customer issues, and providing information about Meesho products and services. The ideal candidate will be a friendly and helpful individual with excellent communication and problem-solving skills.

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Responsibilities:

• Answer customer calls in a timely and efficient manner.

• Resolve customer issues in a professional and courteous manner.

• Provide information about Meesho products and services.

• Upsell and cross-sell Meesho products and services.

• Maintain accurate records of customer interactions.

• Follow company policies and procedures.

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Skills:

• Excellent communication skills, both verbal and written.

• Strong problem-solving skills.

• Ability to work independently and as part of a team.

• Ability to handle multiple calls simultaneously.

• Proficiency in Microsoft Office Suite.

• Knowledge of e-commerce platforms is a plus