Job Description
email - [email protected]
www.hyfly.in
Job Designation : Phone Banking Officer
Role And Responsibilities
Handling of inbound calls received from customers enquiring on their account, product or process related information.
Strive to consistently meet Customer Satisfaction Parameters and meet the defined service standards.
Consistently demonstrate customer focus while addressing customer, queries and satisfactorily resolve queries and complaints received from customers.
Revenue generation through cross selling of the Banks products identified for cross-sell.
Cross-selling of all products.
Skills Required
Candidate has to be Graduate
Fluency in English
Documents List
Updated Resume
SSC (Std X) mark-sheet
HSC (Std XII) mark-sheet
Graduation 1st Sem to 6th Sem mark-sheet + TY Final Result
DOB Proof (Birth Certificate/ School Leaving Certificate)
PAN Card
Aadhar Card
This job is provided by Shine.com
💡 Quick Summary
Seeking a career-building opportunity? The Mega Walk|in Drive | Phone Banking Officer position is now open for candidates interested in the Bank Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.
