Job Description
Handling of inbound calls received from customers enquiring on their account, product or process related information.
Strive to consistently meet Customer Satisfaction Parameters and meet the defined service standards.
Consistently demonstrate customer focus while addressing customer, queries and satisfactorily resolve queries and complaints received from customers.
Revenue generation through cross selling of the Banks products identified for cross-sell.
Strive to consistently meet Customer Satisfaction Parameters and meet the defined service standards.
Consistently demonstrate customer focus while addressing customer, queries and satisfactorily resolve queries and complaints received from customers.
Revenue generation through cross selling of the Banks products identified for cross-sell.
💡 Quick Summary
Seeking a career-building opportunity? The Mega Walk|in Drive | Phone Banking Officer position is now open for candidates interested in the Bank Jobs sector. This role in Pune offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.
