Job Description
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Start of main content
Job title, keywords or company
South Australia
50 km
jobs in South Australia
200+ jobs - since yesterday
Member Care Consultant
Health Partners Ltd
Greater Adelaide SA
Parental leave
Health insurance
Gym membership
Employee assistance program
Paid volunteer leave
Work from home
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Health Partners Ltd
Are you a customer service champion who brings purpose and energy? Do you want to work somewhere that actually makes a difference in SA? You might be our newest Member Care Consultant.
About Health Partners
We’re more than just your health partner. As a proud South Aussie not-for-profit, we’ve had our member’s backs (and eyes, and teeth) for over 85 years. This means we know health and wellbeing looks different for everyone, and it’s why we’re on a mission to create a better state of health for our over 95,000 members and the local community we call home.
As a member-owned fund, we’re guided by doing what’s right for our members, our people and the broader community. To be a Health Partners member means you’re part of something pretty special â we’re your truly local, value giving, member satisfying partner.
About the role
You’ll join a supportive team who are all about providing our members with the highest quality customer service in the market! You’ll be providing information on our products and services, processing membership payments and providing first contact resolution on member queries across various channels, ensuring an exceptional member experience every time.
Working a 75-hour fortnight, you will be on a rotating roster from 8am-8pm Monday to Friday, and Saturday mornings. Evening and Saturday shifts are work from home.
This role will be primarily based in the Adelaide CBD, and there will be opportunities to work part-time across our other locations.
Key responsibilities
Providing professional and empathetic support to our members through various communication channels, including phone, digital and face to face.
Assisting members with policy management requests and enquiries in a timely manner.
Providing members with information on additional services and benefits available to them and encouraging them to use these value-added services.
Building and maintaining positive relationships with our members through high quality customer service and genuine care.
About you
You’re someone who is ready for next challenge. Your conversational skills are confident and engaging, and your relationship building skills are second to none. You’ll also have:
A positive, customer focussed attitude.
Well-developed communication and interpersonal skills and effective working relationships with all stakeholders.
Exceptionally good PC and systems skills.
Self-motivated, reliable and conscientious.
A stable working background with experience in providing quality customer service.
What’s on offer?
To be part of our local team means your part of something pretty special. You’ll be working with a diverse range of people who are committed to doing things Side by Side. Head to http://careers.healthpartners.com.au/ to find out more about life at Health Partners and Side by Side, our employee value proposition.
Working for us means you can also access our generous employee benefits, including:
Paid parental leave
Allowance on your private health insurance premium
Discounted sunglasses
Flexible and hybrid working experiences
Access to internal and external learning
Volunteer days to work with our partner charities
Access to our Employee Assistance Program for you and your family
Access to discounted gym memberships and wellbeing programs.
You must be an Australian citizen or permanent resident at the time of submitting your application and hold a current satisfactory National Police Clearance (within 12 months) and a Working with Children Check or be willing to obtain prior to commencement.
Are you interested? Apply today!
Send through your application. We’ll screen applications as they’re received, so be sure to get in fast.
We appreciate the time and effort it takes to prepare and submit your application with us. This is why we’re a Circle Back Initiative employer, committed to reviewing and responding to every candidate.
If this role isn’t quite right for you, but you’ve got the skills, experience or energy to elevate our team, check out our website for all current vacancies and register for our talent pool.
Start of main content
Job title, keywords or company
South Australia
50 km
jobs in South Australia
200+ jobs - since yesterday
Member Care Consultant
Health Partners Ltd
Greater Adelaide SA
Parental leave
Health insurance
Gym membership
Employee assistance program
Paid volunteer leave
Work from home
Corporate Receptionist
Babcock International
Adelaide SA 5000
Parental leave
Paid volunteer leave
Assistant Support Service Officer - Hampstead Rehabilitation Centre (Weekends and Public Holidays)
SA Health
South Australia
Annual leave
Employee assistance program
Salary packaging
View similar jobs with this employer
Construction Support Coordinator
NEX Building Group
Keswick SA
KIT & People & Culture Coordinator
KeyInvest
Adelaide SA 5000
Relationship Manager, Diversified Industries - Adelaide
ANZ Banking Group
Greater Adelaide SA
Catering Assistant - Hampstead Rehabilitation Centre (AM shift)
SA Health
Greater Adelaide SA
Annual leave
Employee assistance program
Salary packaging
View similar jobs with this employer
Executive Manager (People, Culture and Change)
Enhanced Lifestyles
Adelaide SA 5000
Team Member
Coles Supermarkets
Glenside SA 5065
Gym membership
Employee assistance program
View similar jobs with this employer
TEMPORARY SSO2 - WIRREANDA SS - BUSINESS OPERATIONS ASSISTANT
Department for Education, South Australia
Morphett Vale SA 5162
Ground Handler / Check-In Officer / Airport Reporting Officer (ARO)
Exact Contracting
Greater Adelaide SA
Free food
Procurement Compliance Officer
ElectraNet
Greater Adelaide SA
Parental leave
Annual leave
Paid volunteer leave
Teach Kids Coding and Minecraft After School
Cluey Learning
Nairne SA 5252
Paid training
View similar jobs with this employer
Dispute Resolution Specialist
QBE
Greater Adelaide SA
Annual leave
Insurance services
TEMPORARY SSO1 - RENMARK HS - CLASSROOM SUPPORT OFFICER
Department for Education, South Australia
Renmark SA
Admin & Reception All-Rounder
Commercial Motor Vehicles Pty Ltd.
Cheltenham SA 5014
Employee assistance program
Team Member
EG Group
South Australia
Parental leave
Fuel discount
TEMPORARY SSO3 - INGLE FARM EAST PS - BUSINESS MANAGER
Department for Education, South Australia
Ingle Farm SA
Director, Operations and Knowledge, EL2, Specialist Advice and Services
Australian Competition & Consumer Commission...
Greater Adelaide SA
Service Partner - Community Aged Care
AnglicareSA
Adelaide SA 5000
Parental leave
Health insurance
Gym membership
Employee assistance program
Salary packaging
Program Assistant (Mt Barker)
Often responds within 3 days
Kalyra
Mount Barker SA
Employee assistance program
Salary packaging
Travel Consultant
FCM
Greater Adelaide SA
Parental leave
Health insurance
Employee discount
Insurance services
Employee assistance program
Paid volunteer leave
Store Team Member
Woolworths Supermarkets
Salisbury SA
View similar jobs with this employer
Personal Shopper
Coles Supermarkets
Gawler SA 5118
Gym membership
Employee assistance program
Community & Programs Officer
Rowing SA
West Lakes Shore SA
People also searched:
Employers: Post a Job
Health Partners Ltd
Are you a customer service champion who brings purpose and energy? Do you want to work somewhere that actually makes a difference in SA? You might be our newest Member Care Consultant.
About Health Partners
We’re more than just your health partner. As a proud South Aussie not-for-profit, we’ve had our member’s backs (and eyes, and teeth) for over 85 years. This means we know health and wellbeing looks different for everyone, and it’s why we’re on a mission to create a better state of health for our over 95,000 members and the local community we call home.
As a member-owned fund, we’re guided by doing what’s right for our members, our people and the broader community. To be a Health Partners member means you’re part of something pretty special â we’re your truly local, value giving, member satisfying partner.
About the role
You’ll join a supportive team who are all about providing our members with the highest quality customer service in the market! You’ll be providing information on our products and services, processing membership payments and providing first contact resolution on member queries across various channels, ensuring an exceptional member experience every time.
Working a 75-hour fortnight, you will be on a rotating roster from 8am-8pm Monday to Friday, and Saturday mornings. Evening and Saturday shifts are work from home.
This role will be primarily based in the Adelaide CBD, and there will be opportunities to work part-time across our other locations.
Key responsibilities
Providing professional and empathetic support to our members through various communication channels, including phone, digital and face to face.
Assisting members with policy management requests and enquiries in a timely manner.
Providing members with information on additional services and benefits available to them and encouraging them to use these value-added services.
Building and maintaining positive relationships with our members through high quality customer service and genuine care.
About you
You’re someone who is ready for next challenge. Your conversational skills are confident and engaging, and your relationship building skills are second to none. You’ll also have:
A positive, customer focussed attitude.
Well-developed communication and interpersonal skills and effective working relationships with all stakeholders.
Exceptionally good PC and systems skills.
Self-motivated, reliable and conscientious.
A stable working background with experience in providing quality customer service.
What’s on offer?
To be part of our local team means your part of something pretty special. You’ll be working with a diverse range of people who are committed to doing things Side by Side. Head to http://careers.healthpartners.com.au/ to find out more about life at Health Partners and Side by Side, our employee value proposition.
Working for us means you can also access our generous employee benefits, including:
Paid parental leave
Allowance on your private health insurance premium
Discounted sunglasses
Flexible and hybrid working experiences
Access to internal and external learning
Volunteer days to work with our partner charities
Access to our Employee Assistance Program for you and your family
Access to discounted gym memberships and wellbeing programs.
You must be an Australian citizen or permanent resident at the time of submitting your application and hold a current satisfactory National Police Clearance (within 12 months) and a Working with Children Check or be willing to obtain prior to commencement.
Are you interested? Apply today!
Send through your application. We’ll screen applications as they’re received, so be sure to get in fast.
We appreciate the time and effort it takes to prepare and submit your application with us. This is why we’re a Circle Back Initiative employer, committed to reviewing and responding to every candidate.
If this role isn’t quite right for you, but you’ve got the skills, experience or energy to elevate our team, check out our website for all current vacancies and register for our talent pool.
💡 Quick Summary
Seeking a career-building opportunity? The Member Care Consultant position is now open for candidates interested in the BPO Jobs sector. This role in Adelaide offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
